ShopClues.com — I have recently purchased a helmet unfortunately there is some issue with my parcel.

Address:Dhanbad, Jharkhand

Dear Sir/Madam, I am writing to express my dissatisfaction with my recently purchase from your website. I have recently purchased a helmet from your website, my order number is 42729881. My parcel is arrived, unfortunately there is some issue with my parcel. Firstly, the color of my helmet, Secondly the helmet is broken. Finally, I saw some scratch on helmet. When I complain to shopclue representative first he says I have take my parcel myself, & money will refund to you, when not taken any action by shopclue I again call him back he says, “You have to send parcel yourself”, sir I am handicap person that’s the reason for shopping online, Then how to possible that go to parcel shop & send to shop clue. I am going to go aboard on next Monday, so I do not have enough time. I think this matter deserve your urgent attention. I would like you to respond quickly by either giving my full refund. Thank you for your time and consideration. I look forward to your services. Yours faithfully, Mashihuj jama Khan. Mob-[protected]
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Dear Customer,

We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

Regards,
ShopClues Support!

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