[Resolved] ShopClues.com — I'M WINNER OF MONTHLY MANIA PRIZE but prize not recieved till yet | |||
Respected Sir i shopped from shopclues.com on 28/08/2014 for Philips Juicer mixer grinder as Order no. 19279385 i received a e-mail on 05sep2014 from ShopClues <[protected]@shopcluesemail.com> it give me notice that i won MONTHLY MANIA SALE a Crompton Greaves CG-PB1-I Hand Blender on the purchase (order no.[protected] from ShopClues.com I also informed to "[protected]@shopclues.com" by sending mail on 8 Sep. 2014 along with my passport size photograph. ShopClues registered Complaint/Request No.: 1136464 on 05/11/2014 ShopClues registered Complaint/Request No.: 1079779 on 13/09/2014 But there is NO REPLY from them to me till yet to confirm me about my prize!!! if they are ( ShopClues) not able to give Prizes to costumers than why they announce proudly that we are Lucky winner PLEASE HELP ME, to WITHDRAW MY "PRIZE". Rajesh Gupta M: [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Hi,
Seems they are not responding to anyone same thing happened to me.
I have received an email on Tue, Nov 4, 2014 at 11:15 AM that I have won a prize against order number 25266125 and requested a photograph.
I sent it same day but no revert from them.
Sent follow up emails also but no response customer care told me to contact on that email only "[protected]@shopclues.com" which I did but no response.
Thanks and Regard
Vidhya Sagar Dixit
Seems they are not responding to anyone same thing happened to me.
I have received an email on Tue, Nov 4, 2014 at 11:15 AM that I have won a prize against order number 25266125 and requested a photograph.
I sent it same day but no revert from them.
Sent follow up emails also but no response customer care told me to contact on that email only "[protected]@shopclues.com" which I did but no response.
Thanks and Regard
Vidhya Sagar Dixit
Hi,
My name was listed in november 21st Monthly mania winners lists.
Till now, I haven't receive any emails from shopclues regarding monthly mania winners, when I contact shopclues customer care I have got only one response - "I am unable to help you sir, sorry for apologise. I understand your concern".
Could anyone please help.
Order Number: 27315755
Date: 21st Nov 2014
My name was listed in november 21st Monthly mania winners lists.
Till now, I haven't receive any emails from shopclues regarding monthly mania winners, when I contact shopclues customer care I have got only one response - "I am unable to help you sir, sorry for apologise. I understand your concern".
Could anyone please help.
Order Number: 27315755
Date: 21st Nov 2014
Hi,
Today is 23rd Dec, still no update on my prize.
shopclues customer care is really pathetic.
Your call will be answered in no less than 7 minutes, then customer care executive will give you only one response "Sir I have forwarded your complaint to the concerned department." and then no one will respond forever ...ever ..ever ...ever ...ever...
Today is 23rd Dec, still no update on my prize.
shopclues customer care is really pathetic.
Your call will be answered in no less than 7 minutes, then customer care executive will give you only one response "Sir I have forwarded your complaint to the concerned department." and then no one will respond forever ...ever ..ever ...ever ...ever...
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We are getting this looked at and will get back to with updates on the same. Apologies for the inconvenience caused.
Thanks
Team ShopClues