ShopClues.com — Neither getting product nor refund

Address:

Surat, Gujarat

I placed an order no[protected] to shop clues.com.for hair trimmer dated[protected].after 15 days of order when i not received the product i called to customer, it was informed to me that currently product is out of stock and will be delivered shortly.Almost 1 month completed but not received the product than again i called, it was told to me that it is in process.I called many times but every time they are saying will be delivered soon like that.Almost 4 months completed but not received the product.Again i called than they told that we are unable to deliver the product and your money will be refunded.I also agreed to them due long waiting. But I did not get the refund also after many days.Called again and again but saying it is in process. Almost 7 months completed now they are saying that your product has been delivered to you but I have not received the product. I informed them that i have not received the pooduct please do the needful but they are denying now. I have neither received the product nor refund. please look into the matter and please help me. Regards, Klsaini-[protected] [protected]@gmail.com