ShopClues.com — No one is now replying me on that Complain -

Address:

Ahmedabad, Gujarat

Hi, My Complain Number is : 2431310 related to OrderID 42880757. When I placed order it was showing me that payment failed although payment was successful and amount had been already deducted from account. As I required that item, I again ordered which successful and it has delivered to me. Now, I already put complain regarding failed payment and I also mentioned that as I have already ordered again I don't require this order any more. Suddenly after 2-3 days I got to know that Payment was successful and your Order is ready. And So I again put complain explaining above case within half an hour so that Order could be stopped from further process. And after that I am not getting a single reply from Shopclues on any of the mails/message. I have complain 3-4 times so that Order Processing can be stopped and still Order has been delivered to me today. And as no one is now replying to any of the mail sent or complain, I am losing faith on Shopclues specially in the case of pre-payment.