ShopClues.com — no refund for Rs 65198 after 21 days

Address:

Ajmer, Rajasthan

I am highly disappointed as I booked a laptop Dell Inspiron 7348 on 4th Feb 2015 by order No. 36691165 worth Rs. 65198 ( sixty five thousands one hundred ninety eight ) through credit card, but soon next day I cancelled this order on next day 5th Feb 2015 after finding lots of complaints about product qualities. However they cancelled it very politely and assured for refund process within 72 hours but after lots of requests each and every time I found the similar reply...my all efforts are in vein now as already 21 days passed and no refund process even, Bank has already deducted interest so a great loss but still NO REFUND, in India is there any forum who can raise my complain and take a very firm action against shop clues as I am ready to file a legal action at any cost to save my innocent country men from these online shoppers...