ShopClues.com — No Refund yet on cancelled product

Address:Bangalore, Karnataka

I have ordered Samsung earphones which were defective. I requested for refund . There is no refund. OrderNo:17947433 OrderDate:05 Aug 2014 Delivered Date:Sat, 9 Aug Refund Request:12 Aug 2014 Please do help me with refund. Most of the products here are defective, Used one's. Action should be taken .
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Product was duplicate. It was defective, not functioning properly. Within a week few parts of earphones broken. Really cheating. Consumer Court should take very strict action against this company.

Dear Customer,

We are sorry for the experience you are facing. As per our records, the refund has been processed from our end. We are arranging the bank reference no. from the Payment Gateway to assist you in coordinating with your bank for refund assistance. Do check your registered mail for the same.

Regards,
ShopClues Support!

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