[Resolved] ShopClues.com — Not deliver the product | |||||
Dear sir/madam, I had booked an order via shopclues dated 16/03/2016 through order no 88321421 and same has been informed the delivered through gatti courier service with pod no[protected] on 21/03/2016. I had received a call from local gatti office on 25/03/2016 that my parcel has been reached at ambikapur and come to our office to collect but i denied to collect at their office reason being i had paid courier service at my communication address. After comlpaining at both shopclues and gatti, they assured me that you are not supposed to come for collecting the parcel and they will arrange the delivery. On 03/04/2016 they are updating that i had refused of the delivery but i don't. Note: 03/04/2016 is sunday and i had mentioned my office address at delivered address than and 03/04/2016 is sunday than how i will refused on given date. Request you to kindly intervenue and make a note for the shop clue as well as courier partner who are playing with customers after receiving the charge and not deliver the order against the parcel. Regards, Bipin bihari behera [protected] Was this information helpful? | |||||
Apr 9, 2016 Complaint marked as Resolved Company not resolved till date.
I got a mail from company mail ID on date 08/04/2016 that they are liasing with logistic team for delivery of product with delay of 2-3 days otherwise refund the amount.
But in another side they does not want to change the logistic team because already told that they do not want to deliver the parcel at mentioned address because already said that they wants to collect by me. ShopClues.com customer support has been notified about the posted complaint. | |||||
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