ShopClues.com — Not get combo pack order

Address:	Kolkata, West Bengal, 700031
Website:	www.consumercomplaints.in/new_complaint

Dear Team,
I have purchase Order ID[protected] Combo - Pack of Black Leatherite Formal Wallets with Belt (QTY:1) delivered on[protected], I payed Rs. 144. but when i opened the parcel it contained 1 poor quality Black Leatherite Formal Wallets but no Belt. I have called customer care, they are not providing correctly answare, could someone help me to get my Belt or amount...