ShopClues.com — Not giving refund of cancelled order after 20 days of cancellation
M
manoj kumar
from Chennai, Tamil Nadu
Address:
Faridabad, Haryana
My order no. 16128153 was cancelled on 12.07.2014 due to unavailability of product. But my money Rs 7400/- has been not refunded in my bank after 20 days. I have wrote many times through there customer support link, but neither any response has been recieved till date not my money has been credited to my account.
Manoj Kumar
[protected]
We regret the inconvenience caused to you. As per our records, the refund has been processed from our end. We are arranging the RRN (Refund Reference No.) from the Payment Gateway to assist you in coordinating with your bank. The details will be shared to you via mail.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience caused to you. As per our records, the refund has been processed from our end. We are arranging the RRN (Refund Reference No.) from the Payment Gateway to assist you in coordinating with your bank. The details will be shared to you via mail.
Regards,
ShopClues Support!