ShopClues.com — Not received fund after cancellation of order

saumita

from Mumbai, Maharashtra

Address:

Aurangabad, Maharashtra

Hi, I have purchased one item on 9th August, order id[protected] and after 2 days cancelled the porder.its status is showing cancelled but I haven't received the refund money yet, no mails.I have contacted several times to customer care and waited for long time to speak to customer care officer but got no response.So, please solve this issue.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Saumita,

We deeply regret the experience you had. As per our records, the refund is already processed from our end. Please expect the credit within 2 weeks in your bank account.

Regards,
ShopClues Support!

jas k

Hi, I have purchased one item 29365167, and after 2 days cancelled the porder.its status is showing cancelled but I haven't received the refund money yet, no mails.I have contacted several times to customer care and waited for long time to speak to customer care officer but got no response.So, please solve this issue.