ShopClues.com — Not received the product and shows that it's delivered

Address:Kolkata, West Bengal, 700014
Website:SHOPCLUES

Order no 86989220
Purchase date 02/03/2016
Made payment by credit card

The product has still not been delivered to me. After two weeks first they showed the shipment is delayed.
Then when i started calling them they said it will be delivered. Then after sometime it showed in my app that the product is delivered.
I have received many call from them asking whether the product is delivered when i say it's not delivered they immediately hung up. These people do not have a professional team and are cheating people. No one is doing anying. I don't know what i should do now. I want my refund.
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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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