ShopClues.com — Not responding properly

Address:Chittoor, Andhra Pradesh

Hi I place a order on shop clues website on 23rd June and I received the product on 6th July its damaged product and I placed a replacement and I revived a product on 27th July and again I received a defective product and I told that to refund the money to me until now they are not responding to me simple telling that it will take 3 business days but they complete 4 days until now they are not solving my problem simple they are cheating customers like this my order no is 61107844
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi, I am Prerna I shopped a Trevino Smart Printed Casual Wear Comfortable Cotton Saree (Option - 2)
Code: 3975012
Merch Ref: TSMRCC339.
You send me a mail and registered my order 63055371 and i pay the amount but no mail and sms is there related to my order tracking you said that now it’s our turn to ship it quickly to you.i pay the amout at your responsibility so i want good response on your side. i don't feel your service is good you shipped me wrong thing i was ordered the saree and you shipped me a revin brand crocodile brand pocket zip model xxl size cotton shorts and its order no.is 62611593 it is shipped by kaushal Singh who lived in new Delhi and my order is 63055371 i want your respose quickly. i think that shop clues is a good market place so don't do such type of things which made the reason of think wrong for your market. i attached my saree photo which was ordered by me for proof.

hope you will respond quickly,
thanks..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information