ShopClues.com — Order Cancellation Without Prior Intimation | |||
Hello Team, I WOULD LIKE TO TELL YOU THAT HOW FRAUD THIS SHOPCLUES MARKET. THIS IS JUST MAKING CUSTOMERS AS FOOLS BY SENDING DEALS MAILS AND MAKING US TO BUY AFTER BUYING CANCELLING OUR ORDERS WITHOUT INTIMATION. I PURCHASED ONE WALL CLOCK FROM SHOPCLUES WHEN THE DEAL IS AVAILABLE I PAYED THE AMOUNT AND WATING FOR MY ORDER BUT MEAN TIME I RECEIVED MAILS FROM SHOPCLUES ASKING ME SOME TIME FOR DELIVERY OF PRODUCT DUE TO UNAVILABILITY AND I REPLAYED THEM THAT I WILL WAIT TILL THE STOCK IS UP. BUT AFTER THIS REPLAY FROM MY SIDE AFTER FEW HOURS I RECEIVED A MAIL SAYING THAT ORDER IS CANCLED DUE TO WRONG PRODUCT INFORMATION.( FOR REFRENCE REFER ATTACHMENT). HERE I WOULD LIKE TO SAY THAT WITHOUT MY NOTICE HOW CAN THEY CANCEL MY ORDER AND I WASTED MY TIME FOR BOOKING AND ALL, NOW THEY ARE SAYING THAT WE ARE REFUNDING YOUR AMOUNT. THEY DONT WANT TO SELL THAT PRODUCT FOR THAT DEAL PRICE AND AFTER PLACING ORDERS FROM CUSTOMERS THEY ARE SIMPLY CANCELING THEM WITHOUT NOTICE TO THE CUSTOMERS THIS IS NOT AT ALL RIGHT, IF THEY DONT WANT TO SELL FOR THAT DEALS WHY THEY HAVE KEPT IT ON THE SITE AND WHY TO DISTURB THE PUBLIC WITH MAILS TO BUY THEM. THIS IS NOT AT ALL FARE WITH SHOPCLUES ITS BETTER GOVT TAKE SEVERAL ACTIONS ON THES USELESS SHOPPING SITE MAINLY SHOPCLUES NOT WITH OTHER ECOMMERCE, THIS IS ONLY WITH SHOPCLUES. Was this information helpful? | |||
Add a Comment | |||
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Post your Comment