ShopClues.com — Order not received- pre-paid product (Payment made )

Order number #[protected] Pre-paid product not received. They claim it was delivered. Called and informed, still they claim it was delivered whereas i have not received it. It was part of a combined order. Out of 3 products i received only 2. the most expensive product was not received. Also the delivery man was asking for money when it was already paid for the two products that i received.
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