ShopClues.com — Order not received

Address:	New Delhi, Delhi, 110034
Website:	shopcluse.com

I booked a product online on 7th nov 2015, they gave me delivery date by 20 nov, but after so many mails & mails but not received any reply, but still not getting any delivery and even not getting any reply from there side, even i did prepaid payment but still not getting any status where is my product, please it is request from you kindly help me out, as these online shopping portals do same with many customers and even they dont care about there customers even not replying on mail also for further communication... My all over experiences is not good and for further i m not use this site for online shopping i m using many site for online shopping but that is ford wed site