ShopClues.com — Product not received but status shows it is delivered

Address:	620013
Website:	shopclues.com

23.11.15 18.10 hrs. Product not received even after 15 days and message has come stating that product is delivered. Something wrong with this companyor with courier. We never expect such a fraud happens either with first flight couriers or with shop clues. As a long term customerto shopclues, I request to investigate and do the needful. I prefer the refund of money immediately. I will wait for another 48 hrs. Kindly help