ShopClues.com — Received defective product

Address:Tiruvallur, Tamil Nadu

I ordered 8pin Male to USB Female OTG Adapter 4rm shopclues but when i used, it wasn't working & i made a return request & they accepted to pick that defective product within 3or4working days (order#6236948) but they haven't pickedup, 2day i called customer care they said my area is in not reachable, so they unable to pickup the product, i dont how they delivered the same product in COD for same area, so plzz help me to get my refund money as soon as possible with min possible day...
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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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