[Resolved] ShopClues.com — Refund is Pending form E-Commerce Company Shopclues.com | |||
Sir, I have given order number 48543917 of wrong product trough Shopclues.com & payment made to shopclues.com immediately at the time of giving order on dated 27/04/15(evening). Next day i was realised that i have chosen wrong product & i have cancelled immediately my order on 28/04/15 morning. I have also received a confirmation email that my refund for Rs 25, 589/- has been approved & the same will be credited in my credit card account within 30/04/15. But till today i have not received my refund whenever i am talking with customer care they generate one more mail that they are processing the refund to their higher authority & will be refunded in my account within 48 hour. I am not satisfied with the solution & support with the shopclues.com Kindly help in this matter to resolve the problem. Thanks, Gautam Kumar Jha +91-[protected](M) Was this information helpful? | |||
Complaint marked as Resolved
Thanks support team,
I have received the refund amount in my credit card accounts.
considering your service i am assuring you for future transaction.
Regards,
Gautam | |||
 3 Comments | |||
Comments
Thanks shop clues for your quick response on my request. Today got confirmation mail including payment details from shopclues.
I hope that said amount will be credit in my card within 15 days.
Thanks, Your Customer
I hope that said amount will be credit in my card within 15 days.
Thanks, Your Customer
Thanks support team,
I have received the refund amount in my credit card accounts.
Considering your service i am assuring you for future transaction from me.
Regards,
Gautam
I have received the refund amount in my credit card accounts.
Considering your service i am assuring you for future transaction from me.
Regards,
Gautam
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.
Regards,
ShopClues Support!