ShopClues.com — Samsung led tv (40j5100) 40" (Received. Defective. | |||||
Dear, I placed for Samsung LED TV(40J5100) 40” with the order id : 80231364 on 29/12/ 2015, 1.17 PM.I received the product on 31/12-2015 and I found it defective. I put on-line complaint on shop clues have filled a return request to refund my money or replays the led. My complaint # 5680794 & they had to reply 48 hrs as the mentioned but they not reply till . so I have request you please help me further process . Also please note I have call every day customer care three four time he told me wait 48 hour . but not response to till & today. I have call again customer care 5/1/15 they have asked to send the picture of led. please find attached picture & communication detail with shop clues customer care . THANKS & REGARDS, RASHMI [protected], [protected] Was this information helpful? | |||||
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ShopClues.com customer support has been notified about the posted complaint. | |||||
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+91 12 4441 4888 (Customer Support)
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My friend it happened to me and you know what I did I reordered the same product but this time COD / Cash on Delivery when the order came I gave the delivery man some money to open the pack and I removed the item and replaced it with bar soap and returned the order asking him to report as "item not collected" now let shop clues have a bath with the soap stinking people that they are