ShopClues.com — Warranty not covered on my tv by shopclues.com due to it is under seller warranty.

Address:New Delhi, Delhi

Dear sir
Myself badal kumar saw. I have purchased a new sony 40 inch tv from shopclues.com on one year seller warranty dated 14/02/2015 but now on the tv screen a black vertical line appeared in the middle portion. I have called technician (Prakash kumar) of sony on my expenses and he examine the tv and said that it is manufacturing defect but he cannot correct the fault because the tv is purchased from online and it is come under seller warranty.I send you the images of tv screen. But shopclues denied to cover warranty on this tv.
So, kindly look after it. It will help a lot to me. Thanking you.
Sony tv details-
Model no:- klv40r352b size- 40 inch led full hd.
Purchase date-14/02/2015
Purchase price-33990
Seller name- shopclues.com
Yours truly
Badal kumar saw
Mob no-[protected]
Address- b s road, near kalimandir, gola
Ramgarh, jharkhand-829110
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information