ShopClues.com — Wrong item delivered by ShopClues.com | |||
I had ordered a Sony KDL 32R420 LED TV from Shopclues.com on 27th Dec 2014 Order No. #31428857 and Order Amount: INR 22, 698/- (Incluing delivery charges). However, thy have delivered me a wrong product (Sony KLV 32R426B). Now, it's been 4 weeks but I haven't received my refund yet. Despite of my repeated Complaints / return requests through their call center (return id # 760553) as well as the merchant (Contact no. [protected]), no action has been taken to resolve my issue. Also, whenever I call to their call center, either they are mentioning as "we are in progress to contact the merchant" or "we are making this as high priority, please wait for next 48 hours". This is now bordering to consumer harassment. Please help me in getting my refund the money. Was this information helpful? | |||
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47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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me wrong item which is Jabra STREET Bluetooth Stereo Handsfree Dog Tag
this is wrong product
So please verify again and send me correct product ASAP
( Once again Original JABRA WAVE Bluetooth Headset ) send me this
product ASAP
Contact No. [protected] / [protected] ( Mr. Suresh Paigude)