[Resolved] Shopmantra — Through my credit card rs.9000 /- cheated by fraud, saying as sbi staff | |
On 4/2/2015, some persons wrongly accessed my card and purchased the materials through shop mantra epay kerala. I have blocked my card yesterday itself and enquired transaction id from sbi credit card vendor. Hence it is kindly requested that the following transaction may kindly be blocked and also not to supply the above materials to the concerned and return back my money to my account please. Further it is informed that legal proceedings are under process. Kindly cooperate and do the needful please. Date & time transaction id amount 1) 4/02/2016 3:49 pm 031877 rs.9000/- shop mantra e pay kerala. Thanking you yours faithfully C. L. Amutha Mob.[protected] [protected]@yahoo.com Credit card no: xxxxxxxxxxxxx 9095 Was this information helpful? | |
Jun 20, 2016 Complaint marked as Resolved ShopMantra.in customer support has been notified about the posted complaint. Verified Support May 20, 2016 ShopMantra.in Customer Care's response Hi C.L.AmuthaWe are just tell you that ShopMantra and ShopMantra epaykerala both are the different Companies.We not sell any products on own Site right now and we are using any gateway. But epaykerala is usuing Gateway Plase Check it out Company Detail on epaykerala website (https://www.epaykerala.com/index.php/common_link/contact_us/) Thanks u ShopMantra | |
 2 Comments | |
Comments
Dear Customer,
Hope our telephonic conversation was helpful. We are working on the issue & will update you soon.
Hope our telephonic conversation was helpful. We are working on the issue & will update you soon.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
21
Pending
0
Resolved
12
+91 98 7308 0980
Shastri Nagar Metro Station, Vir Banda Bairagi Marg, Subhadra Colony, New Delhi, Delhi, India
View all ShopMantra.in contact information
Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.