Shoppersstop.com — Wrong and fake product

Address:

New Delhi, Delhi

I purchased these sunglasses on 11 December Order number 6464483. After receiving i checked these glasses were not same as shown in the picture and also of a lower quality than the original glasses. I had spoken to them a number of times but to no avail. They say it is non-exchangeable and non-refundable. Kindly assist me with this issue