Shriram Chits Karnataka Pvt Ltd — Fraudulent removal of our Chit amount of 1,70,000 by Shriram chits Karnataka Pvt Ltd

Address:

Ramanagara, Karnataka

I, Ramakrishna V C Retired Bank Manager (State Bank of Mysore).
I wish to make a complaint against Shriram chits channapatna branch, headed by Mr. Ankegowda, Branch manager,
I have a chit bearing ref #: 58009/13 with Channapatna Branch which is of chit value 2 Lakh rupees (5000 rupees X 40 months).
I have been regularly paying Chit installment of 5000 rupees for 34 months which started from March 2010 to December 2012. In the month of January 2013, I have paid my chit installment money as usual to the chit money collector. But after couple of days he brought back January month's chit installment money and Said "Your Chit has been removed automatically from the system and said that they have informed the head office to retrieve the chit".
After a week my son went and met the Branch manager Mr. Ankegowda where he informed us that the chit can't be retrieved back and failed to give the proper reasons for removal and he further promised my son that we will get back our full chit money and no need to pay any of the remaining month's installments (6 months), as the chit was removed from the system. So as promised we waited for another 6 more months but the amount was not settled and my son went to the branch to enquire about our chit money. They asked to submit the related documents and we have submitted the same in July'13. And they said that we will get our money in a month or so by Mr. Nanjundaswamy who was then the branch manager of Channapatna in place of Mr. Ankegowda.
He said this mistake has happened in Mr. Ankegowda's tenure and confirmed us we will get our money shortly. But this never happened till date.
After that we have contacted him on multiple times where he used to give evasive and discordant replies. Then my two of my sons went to Head office of Shriram Chits in Wilson garden, Bangalore and met Mr. Nagaraj who is a Public relationship officer.
Where he assured and promised to look into this matter and called Mr Nanjundaswamy (cpt Branch manager) in front o[censored]s and enquired the matter. Then on the call he told our documents are sent just one week before, and did not give any reasons to Mr. Nagaraj on why he delayed the document submission process although we have submitted long back in the month of July ‘13. Subsequently when we contacted him he said Mr Ankegowda as again come back as Divisional Manager and he said to contact him only. But again after some days my son went and met with Mr. Nataraj who is a Division manager of finance where he said the chit is cleared for Payment and we will get our money within next week. But we did not get our money till date.
Since they have no courtesy to divulge the information and also inordinate in settlement of my chit amount 170, 000 rupees (34 months X 5000 rupees) from January 2013 we suspect that there is a fraud happened with us and I strongly feel this fraud should be exposed and brought to justice. Your inordinate delay in settlement as caused me mental agony, financial loss which lead to my ill health.
On receipt of this complaint I urge upon you to settle the claim immediately which we are entitled, failing which we are compelled to file a strong complaint in Consumer forum to claim our money along with the damages and use of Media / Newspaper agencies against Shriram chits Karnataka Pvt Ltd for exposure of this fraud. If actions are not taken immediately for settlement your organization and concerned officers are held liable for this fraud.

With Regards,
Ramakrishna VC
Contact No: +91 [protected]
My son Lohith mob no: +91 [protected]