Shushrusha Hospital — HIGHLY CORRUPT HOSPITAL

Address:

Mumbai City, Maharashtra

Kind Attn: Dr.N.S.Laud [Chairman, Dr.Rekha Bhatkhande [Dean], Sub: COMPLAINT on VILAS KHADE [Lift man] => He is Arrogant, Abusive & Demands BRIBE for permitting ILLEGAL entry to Hospital Rooms. Dear Sir / Ma'am, With reference to the above captioned subject, I was deeply pained, hurt & humiliated by your VILAS KHADE yesterday, who did not give me entry to your hospital without me having a entry pass. I had informed him that my mother is admitted & Dr.Damle is attending her and that I had just brought her TEST reports to show to the doctor and I shall immediately leave after handing the reports to my sister who is present in the hospital room along with my mother. He rudely said that without entry pass he cannot allow me & that is the rule of the hospital. At this juncture, I questioned him that is all things happening only as per rules and that I further informed him that I have seen many people [i.e more than 3-5 persons of a particular patient] present in the hospital room attending their respective patient, even I had observed [Gents sleeping at night in Women Patient room] & hence questioned him that how these people have entered in with only ONE entry pass and what & which rules he is talking about. He had no answer to this but was only expressing his anger, arrogance & repeatedly forcing me to get out of the lift. Though, he could have politely informed me to exhibit the entry pass or should have advised me to meet the Administration, but he was very arrogant, unruly, and uncouth in his approach and more so he was expecting a BRIBE amount so that he can easily give me entry. On his such UNRULY behaviour & CORRUPT attitude, I too lost my cool & asked for his name so that I can make a complaint on him to the Administrative Officials of the hospital. He was very much reluctant to give his name & became more arrogant with throwing abuses and compelling me to complaint with threatening that nothing will happen to him and this is the way we all handle things in the hospital. That means, he fearlessly confirms that CORRUPTION very much exists in your hospital. Now, during this ruckus taking place inside your hospital someone [Name was requested but not furnished] from your administration had come to resolve the matter, but in his presence too VILAS KHADE was arrogant and I repeatedly in the presence of your administrative staff demanded the name of VILAS KHADE so that I can lodge a complaint with the Chairman & Dean of the hospital. Only after lot of persuasion & that I may even address my grievance with Consumer Complaint Forums in the presence of your administrative staff he was bowed down to furnish his name & he stated that he is VILAS KHADE. In view of the above, may I request you to intervene into the matter and take stern action on your VILAS KHADE and also find out all the irregularities, corruptions taking place in your hospital, so that in future you may safeguard your image not getting damaged and also for all those patients who are coming to your hospital valuing your "so called" VISION & MISSION should not QUAIL your hospital. I shall await your prompt action & response on my grievance addressed herewith, failing which, I may not hesitate addressing my grievance with well reputed MEDIA channels to conduct a STING OPERATION to expose all you irregularities & corruptions taking place in your Shushrusha Hospital. Thanking you, Yours faithfully, RAVIKUMAR RAMASWAMY (M) +91-[protected] TO ALL PATIENTS FAMILY MEMBERS: I URGE & CAUTION YOU ALL TO THINK 1OO TIMES BEFORE ADMITTING YOUR AILING PATIENTS IN "SHUSHRUSHA HOSPITAL" AS THE MANAGEMENT & STAFF OF THE HOSPITAL IS TOTALLY CORRUPT.