[Resolved] Siemens Washing Machine — Not getting any response from service centre | |||
Hello, I have been using Siemens WM quite a long time. WM had some problem and it was not working I called up the service centre and service man checked the machine and gave a quotation of 10K to replace some parts. He told me Service centre will deliver the parts in 2 days and he will come again and fix it. I paid 800 just for his visit. But when I tried to reach CC many times they are not picking up the call. Its about to 4 weeks, there is no response from there side. Can I approach any other service centre in Chennai? Or they are the only service centre where I have to keep calling them. can you please help me. Bala Subramanian [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Siemens Home India customer support has been notified about the posted complaint. Verified Support Nov 05, 2015 Siemens Home India Customer Care's response Dear Bala Subramanian,
We are sorry to hear about your experience. We have escalated your complaint. Our customer service team will contact you shortly.
With Regards,
Siemens Home Appliances Team
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