[Resolved] Siemens Washing Machine — Siemens Washing Machine - Electronic board complaint | |||
I have purchased Siemens washing machine with Electronic board for Rs:27000/- on Jan 2012 and the warranty expires after two years.It has been noticed on last week that the machine not working. I had contacted Siemens service centre in Kannur Kerala. They said just to have a look they will charge Rs 800/-He came and checked the system and advised that the board is having complaint. They will not repair the board, they will only replace it with a new one. I paid Rs 800/-service charge without repairing it.After few days they called and told me that the board cost is around 10000/- . The whole washing machine is only 27000/-..Do I need to pay Rs:10000/- to work my two and half year old washing machine What a daylight robbery by the Siemens.This is how Siemens operate. They are simply cheating customers..!!! Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 14, 2014 Siemens Home India Customer Care's response Dear Sir/Madam,
Apologies for the inconvenience caused. Please share your contact details here or write to us on service.[protected]@siemens-home.com to serve you better. Our representative will get in touch with you shortly.
Thank you.
Siemens Home Appliances Team
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