[Resolved]  Simplilearn — Cheating - Lost 1000$ - Be aware

I was looking for an online course to Togaf 9.1(stage-1, 2) training course and inquired with simplilearn over their website. 2 days later, got a call from their sales rep explaining me the course details and negotiated the price & perks. he sent me the quote which says full refund if we want to cancel this. I paid 1000$ for online course+ instructor led course+ material(downloadable) after paying, I need to call them to get access to the courses, after repeated calls.they gave access to the course and asked me to check online to my suprise, they added an online recordings. immediately, I raised a refund request with their customer care. its been exactly 16 days that I have raised refund request and still no clue on when will they refund the amount.i kept checking with them and their response is "waiting for BU head's decision and will update me" I am planning to wait for few more days and willing to file a fraud law suite here in US(checked with one of friend who is into law) so, be aware.of online courses.its a big lie and fraud. once you pay everything.u will be doomed.