Siti Cable Customer Care
Siti Cable Network Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
90
COMPLAINTS

Siti Cable Customer Care

Siti Cable Network Ltd.

FacebookYoutube
Address
Building No: FC 9, Gate No -3, Sector 16 A, First Floor, Film City
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2490 0302
+91 120 452 6777

Additional info
Registered Office

135, Continental Building,
Dr. Annie Besant Road,
Worli, Mumbai - 400 018

Customer satisfaction rating
1%
Complaints
90
Pending
0
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Siti Cable related photos (7)

Complaints with pictures are more trusted and informative    View all

Siti Cable Customer Care related pictures (7)

Siti Cable Complaints & Reviews

Sort by:

Siti Cable — Worst broadband service & worst customer support

 Avik Nandy on Nov 30, 2016
This email is in regards for the Siti I'd SITI00268053 and the trouble ticket 201611290000919 which was raised on 29th November, 2016 @ 12.09 Pm.
This is my 3rd complaint since I took your connection on 3rd November, 2016.

My internet was not working since 29th November 12.00 a.m. but as your customer support doesn't works after 12 in the midnight, hence I could not reach them. When contacted next morning your support staff tells that the internet was down in entire Delhi/NCR region last night which is why it was not working. Then I was suggested to switch of the modem and...
Complaint comments  Read comments Complaint category Broadband

Siti Cable — Worst service ever

 Avik Nandy on Nov 4, 2016
Let me give you a detailed explanation about why Siri Broadband's service is so frustrating:

1. The support staff steps into my place and does the installation successfully . However, wait, I am not done, the Mac I'd which was taken by him was wrong and the same was not updated in Siti's system too. Hence I was not able to connect my wifi for the entire 3rd of November.

2. Let's proceed with the next reason. I called up Situ guys on 4th and a ticket number for the same was raised for my account. I got a call from them stating that one of their support staff will visit...
Complaint comments  Read comments Complaint category Broadband

Siti Cable — Offer me wrong price [Resolved]

 shae on Oct 13, 2016
Sir I am siti cable old customer and I have a mpeg2 box, i exchange it to HD box but lco offer me ₹2800/-how it possible so please help me and give necessary action against lco(Raju cable, mobile:9434156639).what is actually amount to pay please told me how to change my old box and when ; my Lco Raju cable always ignore and refused me and told me huge price.please help me....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — No cable connection , My TV off .

 satya Ranjan Kundu on Oct 12, 2016
I am, hereby, drawing your attention to the fact that my TV off ...shows "Technical Problem".from 7th Oct. '16. though I have reported it several times to your local office at Sreebhumi, Kol -700048. Related S.Box No. C900013021940046 & S.Card No. 000063337158, My address: 106, Canal St. Ft. 2B 2nd Floor, P.O. Sreebhumi, Kol -700048. I have paid the subscription for Oct. '16 on 04.10.2016. I am sorry to say that during Pooja festival, We have been fully deprived from my genuine facility of watching T.V. due to your fault so that you should adjust my subscription for those days. Yet now my T.V. shows...
Complaint comments  Read comments [1]Complaint category TVs

Siti Cable — Against cable operator

 Arora sahib on Oct 7, 2016
Hi

My name is jagjeet singh from (Sultanwind road) amritsar (Punjab). At my home place my siti cable set top box not getting in working ccondition and siti cable firm avoided this matter. So i think it doesn't want customers. I m not satisfied with them.
I quit from it. Till date i can't geted my replaced set top box. Cable operator not doing his work. His mobile number is 9216877695
Also he don't co-opearated with us every time, when we have problem about cable services. Plz do something asap...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Siti Cable — Broadband

 Sushil4436 on Oct 6, 2016
New connection subscribe but sale representative promised a range from 30-35 mtrs even after making a complaint with nodal no response .

after-that your representative promising range 30-35 but no response,
whereas i have another broad band no need to requirement of connection after discussion of range limit than i subscribe your connection of broad on range as promised by sales rep wrong promise which is unjustified .

but no response by your company rep neither from your engineer as promised by your sales rep...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Siti Cable — Bad service

 ashutoshim18 on Sep 14, 2016
It always creates problem. I don't know why most of the time the internet goes off. When the end of the month comes, they slow down the internet and login page does not open many times. My package is rs. 450 p. M (786kbps).
Also while surfing the internet turns off. Its very disturbing and annoying. When i call them, they always say work is going on, it will take 2hrs to 4 hrs. While they were setting up the connection they said internet will be provided 24x7 but its not happening so. They have also replaced the previous wire with optical fibre and said that there will be no problem from...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Siti Cable — No signal and nobody is attending the problem

 vijayphutela on Sep 13, 2016
Dear Sir,
I am the resident of Madhu Vihar Rewari.

I want to make the complaint against the Siti Cable Network Rewari. From last one month I am struggling with the network and after complaining no body is responding to attend the problem. I asked them so many times to correct the cable but no response. I want to ask them to give my money back so that I can switch to different operator.

Regards...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Digital cable

 Asaha5 on Sep 10, 2016
I am not getting the HD channels for almost 1 month. I am calling local cable operator daily. They are telling they will fix it within 1 hour/ 1 day/ 2 days, but still they haven't fixed it. Please resolve and get me the HD channels at the earliest. I don't know what's happening. We don't have any other operators in our apartment. Had I been given choice, I would have changed it....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Siti Cable — Signals Strength very low

 VipulKhurana on Aug 19, 2016
Signals are very weak throughout the day.. We are facing this problem since day 1. Asked Cable operator many times but no result till now. It us very frustrating when you are watching a movie/match and signals got weak and it stopped working.
I would suggest not to buy Siti Cable STB. There are lot many other options; a bit costly but you will not face this problem....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Siti Cable — Unwillingness to repair or resolve an issue

 Sambid Dhali on Aug 16, 2016
Hi,
This complaint is against citi cable. My father mr chirananda dhali is an elderly gentleman & a widower who is the only one to watch tv. However everyday from around 5.30 pm the line goes dead (No signal) & on contacting the local cable operator he says directly that there is nothing he will be able to do. Hence on contacting their customer care on 1800 123 4001 they directly told us that there is nothing they can also do & that is the service we will receive. So on saying that in that case we would be switching service providers they started quarreling & also abusing verbally even though...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Not service minded

 Mouli Chinta on Aug 15, 2016
My name is chandra mohan. I'm from nulak pet near mangalgiri town of guntur district in andhra pradesh, from the beginning i'm facing trouble with our local cable operator. He is not at all service minded, very irregular behavior. I'm tired of his activities. Can anyone help how to face this person. He is such a careless person i never met in my life...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Cable does not works

 Arjun Rastogi on Aug 2, 2016
JMR CALBLE SECTOR 110, NOIDA 201304.:I m using this cable for last 3 months . Its the worst cable as the signal is not there for more than a month but the man who comes to take the man argues with us strongly. No action has been taken yet . WHEN we call the person either their mobile is switched off or when they operate it they keep us on hold immediately after taking up the call. What an WTF company it. Is. The people arent working in the office to . This serious complain i think should take it to consumer court . So i m waiting for any action from the company if nothing will occur then they have...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Siti Cable — Channel is not proper wok

 pranita ganvir on Jul 30, 2016
Channel is not properly work any time disturbing channel stop working 5 minutes later always cable operators not working good he was not action any complaints so you will be give me quick action I think this ITI cable do not work properly always problem all the time channel do not work seeing contact your cable operators why all the time problem any channel so quike action do not support channel this channel. Stop working all the time...
Complaint comments  Read comments [1]Complaint category Internet Services

Siti Cable — Worst broadband connection

 Akt160 on Jul 29, 2016
Since day 1 of my broadband connection i am facing the slowest speed ever
Downloading speed - ~12kbps
Uploading speed - ~8kbps
While i paid rs1034 (Incl taxes) for a plan of 50mbps.
They are not providing any resolution even after complaining everyday.
Their attitude doesn't looks like they are giving this much attention.
No service is better than this kind of service.
I even asked them to downgrade or provide me a refund but they are not providing any alternative to resolve. This broadband is purely ripoff.
Kindly help me because they are...
Complaint comments  Read comments [1]Complaint category Broadband

Siti Cable — Siti broadband is not working from the day 1 it's installed

 Entertainment Entertainment on Jul 11, 2016
I got a broadband connection from siti cable on 22 june 2016 with pakage infinite having 50 mbps speed but from the day 1 its not working properly and when its working speed up to 5 mbps only i complain on its customer care but they are not listening and its technician is also not picking up the phone now my internet is down by 3 days but nobody is want to listen . can u please solve my problem ASAP....
Complaint comments  Read comments [1]Complaint category Broadband

Siti Cable — Complain against siti cable service

 kiran hs on Jul 5, 2016
Set top box not getting me in not working case and Siti cable firm avoided this matter . so I think it doesn't want customers. I m not satisfied with them.
I quit from it. Till date I can't geted my replaced Set top box. Cable operator not doing his work. His no. Is 8691812286
Also he don't co-opearated with us every time, when we have problem about cable services. plz do something . co operated with us....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Frequent disturbances and no signal

 Garg Prakash on Jul 2, 2016
No signals and frequent disturbances in morning and not restored till 6 pm. B 8 katwaria sarai- pH 1, 110016 ph 9953077420...
Complaint comments  Read comments Complaint category TVs

Siti Cable — Siti broadband speed

 Tarun Bhattacharyya on Jun 30, 2016
Can you please check why the siti broadband speed is slow here in this connection or something with youtube server.
:.. download speed test result details..:
Download connection speed: 550 kbps or 0.5 mbps
Download speed test size: 1.3 mb or 1280 kb or 1310720 bytes
Download binary file transfer speed: 69 kb/s
Tested at: http://testmy.net version 15
Validation: http://testmy.net/db/xjv8bugpf
Tip measurement summary: min 0.54 mbps | middle avg 0.55 mbps | max 0.55 mbps | 2% variance
Tip data points: 0.55 mbps, 0.54 mbps, 0.55 mbps, 0.55 mbps,...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Siti Cable — Less no. of channels just 15

 deepika kaligotla on Jun 14, 2016
We have been complaing the operator about not getting the channels since past two months still the operator doesn respond nd does not respond to our phone calls so kindly take our complaint as a priority and solve the problem as the operator is very irresponsible in delivering the job being assigned to him .so hoping for a good response from your side.thank you...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Recently Discussed

(0 minutes ago)
Indigo Airlines
Harassment of pregnant woman
(26 minutes ago)
Idea Cellular
VAS : wrong charges
(31 minutes ago)
Craftsvilla.com
Product not delivered (also no updates until we called them)
(34 minutes ago)
Koovs.com / Marble E-retail
6000 rs has been deducted from my account
(36 minutes ago)
Vodafone
Details of mobile number

Latest Resolved

Featured Complaints