Siti Cable — Cable operator failing to accept set top box as his own companys.

Address:

New Delhi, Delhi

Dear Madam/Sir, I'm a resident of D-Block, Ashok Vihar, New Delhi-110052, and have been using Siti Cable set top boxes for quite some time now.All my previous bills have been paid and theres no outstanding bill.Currently I'm using 5 Siti Cable boxes. Till yesterday night all my set top boxes were functioning but today morning one of of them wasn't working. The card number for the same set top box is[protected].When I called the Siti Cable customer care they told me that the set top box has been deactivated by the local cable operator. When I called up the cable operator he told me that the set top box is not showing up on his system and accused me of having purchased a duplicate set top box. The set top box was working properly till yeasterday and only stopped working today.The Siti Cable customer care executive says that its the responsibility of the cable operator. The cable operator says that its not his responsibility and that nothing can be done in this regard.Apart from this he's accusing me that the set top box purchased is a duplicate one. I had purchased all my set top boxes from that cable operator only.The cable operator is not ready to listen to me and has been very rude all throughout the day today. I would request you to please look into the matter ASAP or else I'll lodge a complaint with the police. The cable operators contact details are - [protected]. Look into the matter ASAP.