[Resolved]  Skoda India — 2nd Year Service of Skoda Rapid - BR01BY 7143

Address:

800014

I own a Skoda Rapid purchased from Singh Motors in Year 2014 at Patna. When I approached service center for my 2nd year service of I came to know that they have closed their shop and service center. I approached your service representative @ toll free number he suggested to visit Jamshedpur or Kolkata Dealership for Service. When inquired about who will the bear the cost of taking my car to Jamshedpur for service and coming back, he advised me to speak to Service person at Jamshedpur who will help me in this regard. He shared a contact no of Service person Ms. Sandya Sinha of Imperial Auto, Jamshedpur which was not reachable again I contacted them this time they gave me the no of Mr. Sudeep Sinha, Service Manager at Imperial Auto.

I contacted Mr. Sudeep sinha to explain my concern, he agreed for servicing of car for showed his inability to bear the cost involved in taking the car to Jamshedpur from Patna and back.

If the dealership at Patna is closed, why the customers at Patna should suffer, the company should arrange for hassle free service of purchased cars at Patna. You are requested to arrange for Servicing of my car at the earliest and bear the cost involved in taking my car to Jamshedpur from Patna and back.