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Skoda India Customer Care

Skoda Auto India Private Limited

A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:1800 209 4646
 1800 102 6464
Mobile:+91 240 6631 111
 +91 240 6631 222
 +91 240 6631 333
Fax:+91 240 6631299
 +91 240 6631199
 
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Skoda India Complaints & Reviews

Skoda India - vibration in steering wheel when brake applied @ 100 km speed

User
 sadique999 on Jan 22, 2015
Sir, I own a skoda rapid, with a registration no TN 49 AM 1999, Of aug 2012, i experienced terrible vibration in steerIwheeel brake applied.I did my 1st service at Guru Dev motors Trichy.The problem was not covered under warranty, They Changed the disc and brake shoes.i am having the same fault after running for a year ie after RunnIng for 9000km, plz do the needy.Tha Sadiq Haja...
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Skoda India - TERRIBLE SERVICE OF JIA AUTO IN KOLKATA

User
 PKB12688 on Jan 14, 2015
I have bought two skoda suberbs and paid more than 57 lacs downpayment and JIA AUTO services in Kolkata has created nuisance in my life. The car stops automatically even after I paid 20000 for a new fuel pump just two weeks from now. Mr Shobin Roy is of no use and so are the owners. They do not give feedback on time and the parts are never there. I also feel that there is some theft happening in the centres and parts are being misplaced or duplicate stuff is put. I have decided to do a legal case if needed. Kindly ensure that I get my car on time without any monetary or mental headache. Car...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Service

User
 blazerulez on Jan 11, 2015
Sir, I am really glad that skoda immediately attended to my complaint.The injector were replaced for free.The software was updated for the ECU and lastly the vibrations from the Stearing too was sorted out after polishing the disks.I would like to mention the overall experience into two segments. Prons: 1) Problems was immediately attended. 2)Kept me updated. 3)Injectors replaced under good will. Cons: 1) The alignment and uneven wear of tyre problem was not sorted.The service people said that, they dont have the facility.The car still steers to the left when the steering is left free...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Delay in service delivery and bad quality service

User
 Santhosh Bm on Jan 5, 2015
Skoda fabia car with number KA-55 M-756 was given to service in mysore SAGAR service centre.The service was very much delayed and it almost took 1 month for repairs .Even after so much delay car service was not satisfactory.Many car parts was not replaced sighting the reason of non availability of parts even after 1 month.This was the worst ever service we recieved from skoda services....
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - POOR AFTER SALES SERVICE

User
 dogarbaba on Jan 3, 2015
MY CAR MODEL IS SKODA-SUPERB REG NO (CAR NO) MH 02 DN 4070 IN THE NAME OF RAJMAL DALICHAND PAREKH AND COMPLAINT NO IS 251.4141.024 AND MY CAR BROKE DOWN IN VASAI AND SINCE THEN I HAVE HAD PROBLEMS IN CO ORDINATING WITH THEM AND THEIR RESPONSE TO MY MAIL AND PERSONEL INTERACTION IS NOT SATISFACTORY AND ALSO DISSAPPOINTING TO SAY THE LEAST. i HOPE THEY TAKE HEED AT LEAST THROUGH THIS FORUM AND REDRESS MY ISSUES IMMEDIATELY. MUKESH PAREKH (9820306680)...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - EGR PROBLEM

User
 Abhinesh Mittal on Jan 3, 2015
FROM LAST 3 MONTHS I HAVE BEEN FACING PROBLEM IN MY EGR PART OF SKODA RAPID. THE CAR IS CURRENTLY IN A WARRENTY PERIOD. STILL THE COMPANY IS NOT TAKING ANY ACTION TO REPAIR OR REPLACE THE DAMAGED PART.MY CAR IA NOT CURRENTLY IN THE POSITION TO DRIVE.I M FACING HUGE AND INTENSE PROBLEM TO COMMUTE. OBEROI AUTO SALES IS THE DEALER OF SKODA IN DEHRADUN. I WOULD LIKE U TO TAKE AN ACTION AGAINST THE DEALER AND THE COMPANY. THANK YOU....
Complaint comments Read comments [2] Complaint category Cars, Vans & SUVs

Skoda India - Unsatisfied quality & dealer service

User
 Jagdish Limbani G on Dec 30, 2014
Dear Sir, Veh Regn No: TN45AT5270 Name of Customer: Mr Jagdish Patel Dealer Name: Gurudev Motors (Trichy) Dealer Location: Trichy Vehicle number : TN 45 AT 5370. We own a Skoda Yeti 4x4 model purchased from your Dealer. We are unhappy with their service right from the starting. First Issue was the wheel alignment problem, Second was the audio system problem & now the AC problem. For your information, We have done all the service in time and with your authorized service dealer only. We have never allowed a local mechanic to solve even a small problem. Even though a Head Light...
Complaint comments Read comments [2] Complaint category Car Dealers

Skoda India - my skoda rapid,1.5 years,26000 kms, 10 times in the service station, with more than 100 days and still its back to square one

User
 Cris Thomas on Dec 28, 2014
Dear Sir, Good Day!!!I am writing this mail with at most dissatisfaction and depression on buying your esteemed vehicle. to be very frank it was always a dream come true for me to have a vehicle owned by Skoda. In my family we had two, one was with my dad a Fabia and with me a Skoda rapid(my first owned car).i have dreamed and pooled in a lot of effort to have enough money to buy my favorite. 1, Unfortunately from the next month i bought this car i was facing a lot of issues on it. it started with a rust seen in the engine room, and when i show it to the vision skoda service station,...
Complaint comments Read comments [5] Complaint category Cars, Parts & Vehicles

Skoda India - problem in car engine Skoda rapid pb 08 cf 0089

User
 Satyapal Singh Lodhi on Dec 25, 2014
Dear sir I have problem in my car engine every time engine oil go down.in Feb car goes for check up they said that there is a problem in engine we replace certain parts car will be in our workshop for 2-3 month they change parts but after a delivery in first week I got same problem it repeats 4 time now my warranty is over last one month my car is in showroom during 10 month my car visited 6 times but now they are charging money even they don't look any problem in warranty period . now I am decide to take legal action and take this case to media .it will affect your market or godwill. But I will...
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Skoda India - BAD SERVICE

User
 impoys on Dec 24, 2014
Hi My name is Gaurav and i have a query about the First Free Service that skoda is offering after 1 Year completion or 15000 kms which ever comes first. I have a Skoda Rapid that i purchased in December 2013 from Jai Autos Bhikaji Cama New Delhi. I went to the service centre on 13.12.2014 as per booking. I was expecting a free service but the skoda advisor mentioned that i have to pay Rs.7500 as a charge for changing oil and replacement of filters. I denied for the changes as my car only covered 2000 kms in last 1 year. But the advisor said it is mandatory to make the changes...
Complaint comments Read comments [4] Complaint category Cars, Parts & Vehicles

Skoda India - Skoda Service

User
 Abhishk Mittal on Dec 24, 2014
Its been almost an year that I have purchased my "skoda - fabia" and for almost 4 -5 months its been into the service stations. I purchased my " fabia " from " C&T - MEERUT " which no more owes a " skoda " dealership, as result of which, i have to always rush to " NAWAB MOTORS - NOIDA " and wasting the fuel worth half a grand but still outcome is zero . My querries stand still. " SKODA - NAWAB MOTORS " claims a need to change my car's fuel pump & pipe and its been almost 3 days, the part is still unavailable depicting the reluctant nature of company towards its costumer . Fuel pump being...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - poor quality

User
 blazerulez on Dec 19, 2014
My name is Iype KA and i had purchased a Skoda rapid in feb 2012.The car has run only 28000kms till now.But now we are already facing with following complaints: 1) Above speeds of 70 when we apply brakes the whole car shivers 2) Uneven wear of front tyres even after repeatedly getting the alignment done.We had to change the tyres.The technician says there is fault with the suspension mount. 3) The driver side master motor has to be replaced. 4) recently the car stalled and the glow plug indicator lit up.The technician says the injectors have to be replaced. Getting all this repaired will...
Complaint comments Read comments [3] Complaint category Cars, Parts & Vehicles

Skoda India - Worst Service and Overcharged me

User
 georgemenan on Dec 19, 2014
Dear Skoda, I am very sorry to say i ever had such a bad experience with the 4th paid service of my skoda rapid. I did my all my previous 3 paid services with the Vision Skoda in Thrissur in Kerala and unfortunately for the 4th time I had given my car to Marikar Skoda Kochin Kerala for service. Normally when ever i given my car for the service it was just like 11000 Rupees to 12000 Rupees was the maximum expense which incurred for my service when i did service with the Skoda service in Thrissur. But for my service in Kochin a few days back they charged me nearly 20000 Rupees how can they charge...
Complaint comments Read comments [4] Complaint category Car Service Centers

Skoda India - car not repaired in 2 months Reminder 1

User
 devrealcon on Dec 4, 2014
Dear Sir, This is to bring to your notice that we had given our skoda octavia car no . DL8C NA 0326 at your service centre Fahrenheit Automobiles pvt ltd. at wazirpur industrial area New Delhi -110052 for some repair and service job card of the same is attached herewith for your reference . Car was given for service on 21/09/2014 and it is more than 2 moths now and after repeated follow ups and query no satisfactory answer given from them because of this delay we have to take car on rent of Rs.2000/- per day and incurring loss we demand to compensate us for this loss and take appropriate...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - car not repaired in more than 2 months

User
 devrealcon on Dec 3, 2014
Dear Sir, This is to bring to your notice that we had given our Skoda Octavia car no . DL8C NA 0326 at your service centre Fahrenheit Automobiles Pvt ltd. at Wazirpur industrial area New Delhi -110052 for some repair and service job card of the same is attached herewith for your reference . Car was given for service on 21/09/2014 and it is more than 2 moths now and after repeated follow ups and query no satisfactory answer given from them because of this delay we have to take car on rent of Rs.2000/- per day and incurring loss we demand to compensate us for this loss and take appropriate step...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Regarding Defective Piece of my Car

User
 Raju Dewasi on Nov 28, 2014
Hello Sir I purchased a Scoda Rapid Elegance 1.6cr No. RJ 19 CD 9168 last year from Jai Car Jodhpur. when I purchased at that time they promissed me for every kind of help and technical support. i am facing a technical problem in my car since last 7 months. I dont know the reason but I can guess that this is a heat problem. I have told this thing to Scoda Service Centre but i am not getting any kind of support from them. They are making me a fool since last 6 months. Hereby I am requesting to take an appropriate action against them. Regards Raja Ram Ph; 09911206584 email; rajudewasi197@gmail.com...
Complaint comments Read comments Complaint category Car Dealers

Skoda India - how much does one pay for repair works (engine replacement) when vehicle is covered under extended warranty ??

User
 nitincnegi on Nov 22, 2014
We own a Skoda Yeti bought from Jia Motors (authorised dealer for Skoda India) Siliguri in 2011. Everything was running smoothly until last year i.e. Oct 2013 that the vehicle developed some problem while driving and the engine broke down. The vehicle was towed down to Jia Motors Service Center where they delayed the repair process by almost a year. Also instead of delivering the vehicle at Siliguri we had to collect the vehicle from Kolkata i.e. 500 kms from Siliguri. During this period the vehicle was with the Skoda Service Center in Kolkata. We have some doubts which we have to raise : 1.)Whether...
Complaint comments Read comments Complaint category Car Driving Schools

Skoda India - MY RAPID ENGINE OIL GOING REGULAR LOW

User
 dr dharmendra sharma on Oct 28, 2014
DEAR SIR, MY CAR RAPID ENGINE OIL REGULARLY DECREASING AND WHEN I PUT MORE THAN IN 15 DAYS IT AGAIN DECREASE .IT HAPPENED IN LAST 6 MONTHS 5 TIMES.MY CAR NO IS UP 80 CH 3163 RESISRERED IN AGRA.SHIEL VENTURE IS NOT RESPONDING .KINLY HELP ME...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Complaint regarding my AC (Skoda Rapid TN07bv5683)

User
 Nawang Shakya on Oct 25, 2014
It has been more 2 months now. The AC of my car stopped working. The entire unit has been changed twice still the showroom keeps telling me that there is some problem or another. Extremely poor after sale service. No clue as to what the problem is. Would not recommend Skoda to anyone....
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Parts not available at Skoda workshops

User
 Kiran Nag N J on Oct 23, 2014
I would like to bring your kind notice I have handed over my car to your service station on 17.09.2014 for changing of my car door due to hit and run accident. Please note the insurance person released the work order on next day itself… At the time of handing over of my car they promise to replace the door with in a week’s time. But now they are informing with too many stories (i.e doors are not available in India & we are importing from Germany after that only it will reach Bangalore etc., they doesn’t when it will exactly & which is not acceptable any more).
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

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