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Skoda India Customer Care

Skoda Auto India Private Limited

A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:1800 209 4646
 1800 102 6464
Mobile:+91 240 6631 111
 +91 240 6631 222
 +91 240 6631 333
Fax:+91 240 6631299
 +91 240 6631199
 
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Skoda India Complaints & Reviews

Skoda India - MY RAPID ENGINE OIL GOING REGULAR LOW

User
 dr dharmendra sharma on Oct 28, 2014
DEAR SIR, MY CAR RAPID ENGINE OIL REGULARLY DECREASING AND WHEN I PUT MORE THAN IN 15 DAYS IT AGAIN DECREASE .IT HAPPENED IN LAST 6 MONTHS 5 TIMES.MY CAR NO IS UP 80 CH 3163 RESISRERED IN AGRA.SHIEL VENTURE IS NOT RESPONDING .KINLY HELP ME...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Complaint regarding my AC (Skoda Rapid TN07bv5683)

User
 Nawang Shakya on Oct 25, 2014
It has been more 2 months now. The AC of my car stopped working. The entire unit has been changed twice still the showroom keeps telling me that there is some problem or another. Extremely poor after sale service. No clue as to what the problem is. Would not recommend Skoda to anyone....
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Parts not available at Skoda workshops

User
 Kiran Nag N J on Oct 23, 2014
I would like to bring your kind notice I have handed over my car to your service station on 17.09.2014 for changing of my car door due to hit and run accident. Please note the insurance person released the work order on next day itself… At the time of handing over of my car they promise to replace the door with in a week’s time. But now they are informing with too many stories (i.e doors are not available in India & we are importing from Germany after that only it will reach Bangalore etc., they doesn’t when it will exactly & which is not acceptable any more).
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - vibrations at a speed from 65-70 kmph in skoda rapid.

User
 rajesh skoda on Oct 14, 2014
Yesterday I purchased skoda rapid at 7 pm from nawab motors noida.(13.10.2014) . Today when i drove on noida greater noida expressway at a speed from 65-70 kmph, it started vibrating, my legs were shaking and when i went to nawab motors with this complaints they did not admit this a fault. Can someone suggest me what to do now. Rajesh....
Complaint comments Read comments Complaint category Real Estate

Skoda India - last one year breaking system is not working properly

User
 nitin_mca77 on Sep 28, 2014
I had purchased skoda Fabia car in 2011 Jan from Giriraj Motor Gurgaon dealer, From last one year breaking system is not working properly, i had given the car for service to resolve the same, service guys changed the break pad and charged me more money which is specified on the website, but problem is still the same.Problem is when i push the break pedal, Break pedal is coming back and staring gets vibrated.This problem started when my car was at 18000 Km . to till now, (26000 Km) every time service engg says it is working fine. today i have again given the car for service for the same problem Now...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - Parts not available at Skoda workshops

User
 Dilpreet Sadana on Sep 25, 2014
This Post is to clarify the exact dealing of so called high status brand "SKODA". I own 2011 Skoda yeti HR07 p 0024 There Dealership Sidak auotmobile (Karnal) is not able to get available for last 15 days, even very common parts, front wind shield and rear Bumper, there after sales Service is very Poor, no parts available in there workhops, so I advice future buyers that before buying Skoda cars, Think twice... Dilpreet (9896066611)...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - PROBLEM IN SKODA FABIA PARTS FOR A CAR WHICH HAS RUN 11900 KM .

User
 Ajay Barala on Sep 21, 2014
I am Ajay Barala a Naval officer here from kochin kerala i would like to complain for skoda company my no is 7736703060 i got the car skoda fabia 1.2 Active Car Registration no MH 01 AR 1170 in march 2010 and till now it has run about 11900 km only and it has got issue in ABS and engine .Till now all the service are done by authorised service center autobahn India pvt Ltd Mumbai branch . When i approached the showroom in feb i came to know there is a problem in ABS and Engine which cost comes out to be around 2 lakh which cannot happen in a car which has just run around 12000 km this must be from...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - Unethical practice

User
 wavelasik on Sep 17, 2014
Dear Sir, I have booked Superb at Oberoi Motors, Dehradun on 7/7/2014. I was asked to pay Rs. 5, 00, 000 as advance, which I paid. I was promised delivery within two months. Now even after 2 and half month, there is no delivery. On enquiring, Oberoi Motors is not sure about delivery even in next three months. I feel cheated. I do not expect such lousy service from you and your dealer. If you are not sure of delivery why take huge advance. If you can not deliver it in next 15 days, please return back my advance Rs. 5 Lacs with interest at earliest. I may have to inform other potential customers...
Complaint comments Read comments Complaint category Business & Finances

Skoda India - Service Issue

User
 satishnayak81 on Sep 3, 2014
Service: On 25th August while returning back from work something hit at the bottom of my vehicle. After reaching my parking lot I noticed that Engine oil was leaking (lucky that engine did not get seized since i was around 2KM away from home). Next morning on 26th August I towed the vehicle to workshop (Vinayaka Skoda KR Puram). They said Oil sump is damaged and has to be replaced and gave me a rough estimate of around Rs. 20 K and if I claim insurance it will take around 5 days time to get the vehicle back after repair. On 27th August I filled up the insurance claim form and registered for claim...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - SKODA/ VW products not "fit for purpose"

User
 makarand lad on Aug 18, 2014
Hello, I have serious complains towards products and services of SKODA/ Volkswagen group sold in India. I have summarized problems faced and my demands below; kindly let me know best way forward. · My car (SKODA Fabia – MH 03 AZ 0020) met with an accident on 15th June and was towed to SKODA workshop on 16th June. I was assured that I will get my car back in two weeks’ time but I have still not got my car back after accidental repairs. There were several commitments on the delivery date but still my car is lying in the workshop. Just to add, this was not a major accident; engine was...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - MH04 FN55 (Skoda superb AC Problem)

User
 ankitgala2@gmail.com on Aug 14, 2014
To the manager / general manager / or whome so ever concerned. I am Mr. Gala owner of skoda superb car no MH 04 FN 55. We have purchase the car 2years back and since the time we have purchased the is a problem in the air conditioner of the car. We have given the car for servicing almost 5 times for this problem at jmd bhandup and the concern person was Mr rajesh 7738-150575. All the time we were given reasons as there is problem in air pipe, gas leakage, climate control problem etc. N for all this problem v have paid the charges even when car is under warranty. Now the problem is not solved...
Complaint comments Read comments [1] Complaint category Cars, Vans & SUVs

Skoda India - We are being harassed by skoda dealer (Satguru motors indore )

User
 thethakurmanoj on Aug 13, 2014
I am having SKODA SUPERB car with me. Due to some noise and A.C problem I sent my car to SKODA service station name " SKODA - SATGURU MOTORS INDORE" few days back .Every time I was told we have done flushing, cleaning, top-up, recirculation, etc. Etc. The problem still stays.. They keep my car for days and days without solving my problem and when I ask them for the delivery of my car, they straight away ignore and says they don't have time and they don't even know when they gonna return my car .I mean is this the way they talk to a customer ? I don't know how the hell these...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - customer asked to pay for replacement

User
 raviandlatha on Aug 12, 2014
my skoda yeti regn no. tn45d7315 was bought in oct 2013. has done 10000 kms no complaints, serviced twice as per company(Gurudev motors} third free service due at 15000 or one yr had developed burning smell from engine compartment detected and sent to guindy workshop chennai for rectification of problem.was initially dismissed but on insisting on a written certification was examined thoroughly by service team and reportedly contacted manufacturers messrs skoda auto india who advised replacement of clutch at customers cost. am extremely upset with the casual approach to a serious and expensive...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - Allignment problem in Rapid since i bought it

User
 puneetj801 on Aug 12, 2014
I would like to get your attention on my below request. I am facing alignment problem since i bought the car. I have taken my car to the service center so many time ( which is quite far from my home), everytime they could not get it rectify properly. It feels so bad taking a SKODA RAPID and still facing a problem. As it is a alignment problem you people must be knowing how bad it can lead to. I wonder you people are not chasing this request seriously and not getting any follow up on this. I expect much from such a big brand SKODA. When i bought this car didnt know that big names sometimes come with...
Complaint comments Read comments Complaint category Car Service Centers

Skoda India - Yello Coil Light Issue

User
 nilesh.varma on Aug 3, 2014
Below is the email sent to Skoda Customer Care and after ensuring the prob is fixed i am facing same prob again: "My name is Nilesh Varma. I purchased my Skoda Rapid (Reg. No MH:14 DT-2376) in Jan 2013. After few days only I started facing a technical problem where a Yellow Coil Light start blinking continuously and at that point the car doesn’t accelerate. There is no speed to the car. This problem was reported during my first servicing at Europa Auto, Pune (which is now closed). They said that they have done fine tuning and the problem shouldn’t occur. However, after this also the problem...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - 4 months mental harassment and loss of money

User
 bhartiamanish on Jul 9, 2014
I am having SKODA LAURA car with me. due to some noise and A.c problem i send my car to SKODA service station name " satman automobile new delhi" on date: 11-march-2014.

On 10th april i got my after paying Rs.1, 03, 000 to skoda service station.

On 11 april 2014 (very 1st day) car stuck on road. and car send back to skoda again


till now problem is not solved, i got the car last night and still problem is same in the.

its almost 4 months car is with skoda, due to office issue and purpose for which car was purchase is...
Complaint comments Read comments Complaint category Car Service Centers

Skoda India - Serious Manufacturing Defects in Skoda Rapid - Vehicle number: TN 66 J 5355

User
 praveenkumar12@gmail.com on Jul 9, 2014
I would like to convey some really grave issue I am having with my car – a July 2013 Skoda Rapid Diesel – From the first, the AC have been giving trouble. During the compressor cut off, it used to trip and start pushing in outside air. Everytime I was told we have done flushing, cleaning, top-up, recirculation, etc. etc. The problem still stays. Interestingly I have been told that AC tripping is a standard safety feature on the car. Is it a standard safety feature ? I reported a particular problem in my car that the AC trips and the recirculation vent keeps on opening and closing by itself...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - Skoda Rapid - Sound and Shivering from steering

User
 vinodjv on Jun 26, 2014
I own a SKODA RAPID for last 2 years. Write from the beginning i am complaining about a TAK TAK sound and shivering comes from the steering column when it rides on an uneven road. There were no solution from SKODA till now and they are not even bothered to call back check whether issue is resolved or not, they just need the money from customer. Really repenting on my decision to buy SKODA...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Skoda India - Closure of service centre

User
 palden on Jun 18, 2014
Siliguri service centre closed abruptly without any prior information. I bought very expensive car since service was available. Have complained many times no response . Jia auto must send service mobile to siliguri.very sad skoda is not interfering....
Complaint comments Read comments Complaint category Car Service Centers

Skoda Auto India Pvt. Ltd - Consumer exploitation to the core - Gurudev Motors Chennai - Saligramam (Vadapalini)

User
 Padmanabhan MS on Jun 14, 2014
Dear Sir, I have not given any terms and condition to study before I left my car - Skoda Fabia - TN07BM-1793 at Gurudev motors @ Vadapalini (saligramam)for removing the accidental dent at the rear. The estimation was 76, 731.59(INR) which seems to be quite high for the damage, when i further asked with them they reduced the price to 40, 000(INR), nearly 50% flat dip. I have been cheated in two instance first is they charged 1000 (INR) for the bill estimation which was not anywhere or I have not been explained for the heavy money and the second is projecting a heavy money and dipping it. If I wouldn't...
Complaint comments Read comments Complaint category Car Service Centers

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