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Skoda India Customer Care

Skoda Auto India Private Limited

A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:1800 209 4646
 1800 102 6464
Mobile:+91 240 6631 111
 +91 240 6631 222
 +91 240 6631 333
Fax:+91 240 6631299
 +91 240 6631199
 
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Skoda India Complaints & Reviews

Skoda India - not solve my headlight problems past 2 years

User
 Balasubramanian.k on Apr 20, 2015
i bought new skoda rapid at oct2012, and i met an accident at Nov 2012, then sent my car to skoda gurudev madurai body shop.they do all the repairs. After that they intimate to take the car. Then i take the car at 8pm. Within 1km my car right side head light not properly focussed. Then i immediately taken back to the same bodyshop. They tried to adjust up to 30minits in front of me, no solution. Then sent me to waiter hall, after 5 mints they told your car is ready. In the NH road no problem, in rough roads the same problem is continued. Then i talk with the service engineer they told to show...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - pcm replacement in skoda fabia

User
 zob on Apr 13, 2015
I had given my Skoda Fabia for first service to M/s Gurudev Motors at Guindy in Chennai on 25/03/2015. Though nearly 3 weeks passed I am yet to receive the car. On following up they informed me that the PCM had been damaged because of red ants and had to be replaced. The PCM is not covered under warranty and I had to bear the cost by 50%. In spite of all, they never give the feed back and I have to call them....
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Very Bad Service for my Skoda Fabia at Mahavir Auto, Secunderabad

User
 Srinivas Devarakonda on Apr 1, 2015
Gave it for regular servicing without any major complaints, just replace engine oil, filters and a general service. Charged me Rs.8, 100 and didn't even bother to clean the dust either from inside or in the engine compartment. Fabia is a fantastic car and is getting killed here due to bad dealership management and bad service. They are just killing a brilliant brand, guys! wake up....
Complaint comments Read comments [1] Complaint category Car Dealers

Skoda India - not giving claim under extended warrienty

User
 sanjeev0756 on Mar 30, 2015
my car belt broke while driving, i manage to drove my car to workshop, workshop staff say belt has been bitten by rat and it broke timming belt and engine got sez, so it is not manufacturing defect you have to pay for the engine repair, as my car is covered under extended warranty and i have got service of my car a week before this incidence took place.now they have dismantal the engine without my permission and send me the estimate for repair of engine.my car is laying at fehrenheit automobile pvt ltd, moti nager delhi.from 10-12-201...
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Skoda India - noise in the gear

User
 satheesh2912 on Mar 30, 2015
my vehicle no is ka 05 mp 6215. service provider is tafe access. there is a vibration in the 4th gear position in my skoda rapid car.this was there since begining. i had give the complaint in the first free service at 7500km but it was not rectified.at the second paid service also this was highlighted and the complaint was taken but nothing was done to rectify the problem.please advise the further action on this. rgds satheesh ....
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - bad service in service center arumbakkam

User
 Raafi Mohammed on Mar 23, 2015
Sir/mam i purchased my octavia may 2014 my car got breakdown 22.3.14 night 11 of clock roadside service helped me but till now no service adviser called me but I tried 20 times to speak with service adviser but no response my car is on warranty Pls do needful to make my car ready after service (worst response from service side)...
Complaint comments Read comments [3] Complaint category Car Service Centers

Skoda India - False commitment and unnecessary parts change

User
 singhaps on Mar 16, 2015
Dear Team, I have Skoda Rapid registration no. UP 32 FR 0444, got 1st service done at 15000 km at Vishal Cars Lucknow. As per the scheduled chart for service attached only engine oil and oil filter should be replaced, instead they have changed alot of things which as per chart given by skoda was scheduled for 30000 and 45000 kms respectively. Attached is the bill and other required details. Even after reiterating that they have not done the work as per scheduled chart, they replied the chart is not correct, what we suggest the work is done in that way and charged the bill likewise. Attached...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - not at all responding

User
 uravakonda bharath kumar reddy noble on Mar 11, 2015
Worst service centre i have faced its already 23 days i have give my vechical i have given in service centre worst service advisor till no your company has not even provided a loand car daily i am spending 500 rs if you guys are not responding i will file a case....
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - Poor after sale service of skoda

User
 Rajendrauniyal on Mar 7, 2015
Worst after sale service, wil make sure no friend of my ever buys a skoda car. Had brought a skoda rapid last year. It had a accident in October, not major, even the air bag didn't activate, bumped on the divider. It took the repair 3 months 9 days, and a bill of 2 Lakhs 40 thousand. Within a month, a car suddenly stopped after driving for 3 km. the car was towed to the service centre. Now the service station has estimated amount of 1 lakh for me. I don't know wat to do. It's their fault that they did not check the car properly. They say a part of engine burnt due to overheating, they accept they...
Complaint comments Read comments [1] Complaint category Car Dealers

Skoda India - Poor customer service in Nawab Motors, NOIDA

User
 nitingaur0 on Mar 3, 2015
Rapid TDI, UP14 BP 0127 I gave my car to Nawab Motors Workshop, Noida on 29-Jan for accidental repair. I clearly wrote in insurance claim form and also told bodyshop advisor that tyre was also damaged and need to be replaced with brand new of same brand and specification. They told car is ready and I'll get the car on 9-Feb after insurance clearance. I was told that there is a delay in submitting invoice to insurance company but could not explain why. I went to workshop on 11-Feb to get the car. They told they have not received insurance clearance. I waited in Service Manager's cabin for...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - Car Not Repaired Properly

User
 Akinchan on Feb 26, 2015
My car "Skoda Octavia" got damaged in a car accident. i sent it to nawab motors noida to get repaired. they filed insurance and repaired it. but they did not fully checked the car and left some important parts of the car unclaimed and unchanged such as rear axle of the car and because of that the cars performance is drastically sacrificed. Nawab Motors is taking it very lightly and not listening....
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - Money taken by skoda but car sold to another customer

User
 Nupur kohli on Feb 25, 2015
We have booked a car suggested by Praveen working with Skoda.

Even after paying the amount we were told that the car we have selected has been sold to another customer, and we are being forced to buy a higher version . They have all our money in their account and concerned person is not even picking the phone....
Complaint comments Read comments [2] Complaint category Car Dealers

Skoda India - 3rd class paint work on brand new car

User
 gaurav2423 on Feb 18, 2015
My rapid was stuck in an accident and my right rear door was damaged. The history of Skoda and there parts availability is well known to everyone. Anyway i got new door in next 15 days and service supervisor told me it will take 2 days for fitting and paint work. I gave the car, when i got a call that your car is ready we visited and were shocked to see that one original door is silver and other is light sky-blue and the amazing thing is the supervisor and rest staff didn’t find any mismatch in color and said it’s really a fine work. After a long argument they agreed to paint and this time...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - Electrical Issue with 2009 Skoda Fabia

User
 Vikramdua on Feb 12, 2015
Hello, I own Skoda Fabia 2009 Registration number DL8CL 6422 . Last year Steering and air bags light started flashing on the dashboard . We gave the car next day to Nawab Motors Noida for checkup. They told us that there is no issue and erro went away after Scanning and clearing the error. But the issue occurred again and went Back to them again . Since they the car had gone back 5-6 time and every time we get some other excuse like, old battery, Faulty relay, Software update and now they are saying their is something wrong with Engine wiring . Now the car would not run at all, it just starts...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda - redress an issue related to extended warranty

User
 Krishnan Potty on Feb 12, 2015
Dear Sir, Sub: Request to redress an issue related to extended warranty Since I am unable to get a helpful response from your service center M/s Marikar Engineers PVT LTD Thiruvananthapuram, I am turning to you as my next resort. I have purchased Skoda Fabia 1.2 TDI from Marikar during August 2011; with an additional payment of Rs. 10, 423/- for getting extended warranty of two more years. So I enjoy a warranty period till August 2015. Enclosed is the copy of the invoice for your reference. My vehicle number is KL-16-G-8869. I did all the service and repair from authorized service centers...
Complaint comments Read comments [2] Complaint category Car Dealers

Skoda India - clutch replacing

User
 saxena.chetan on Jan 29, 2015
I have skoda fabia 2010 model. It has run over 1 lac kms. After my last service it started giving me problems in terms of pickup. I recently got it checked up at giriraj motors in gurgaon and I was told that the clutch needs to be changed. An estimate of 45 k was given to me. I feel it is a killer to have skoda cars as already the last service costed me bomb and other services were also not below 11 k. I got mr sanjay shuklas email address and I tried to find out the reference nos of the parts. He has responded with the cost after so many follow ups but not what I wanted. Now with so many reminders...
Complaint comments Read comments [3] Complaint category Cars, Parts & Vehicles

Skoda India - Skoda Rapid Ambition 2012 model Fuel injector issue

User
 VipinBlr on Jan 26, 2015
Hi, Our Skoda Rapid Ambition 1.6 TDI, bought in October 2012, recently had an issue of a blinking "Emission and coil" indicator, in between a drive. When it was taken to the Bangalore KR Puram service station, they diagnosed and the issue seems to be with Fuel injection system. The service station has informed us that they have sent a detailed report to the Skoda technical team and the reply is expected by Jan 27th. The initial reason seems to be fuel adulteration, but as all car owners, we fill it from the PSU outlets like Bharat Petroleum, HP etc, so we are wondering about the reliability...
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Skoda India - vibration in steering wheel when brake applied @ 100 km speed

User
 sadique999 on Jan 22, 2015
Sir, I own a skoda rapid, with a registration no TN 49 AM 1999, Of aug 2012, i experienced terrible vibration in steerIwheeel brake applied.I did my 1st service at Guru Dev motors Trichy.The problem was not covered under warranty, They Changed the disc and brake shoes.i am having the same fault after running for a year ie after RunnIng for 9000km, plz do the needy.Tha Sadiq Haja...
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Skoda India - TERRIBLE SERVICE OF JIA AUTO IN KOLKATA

User
 PKB12688 on Jan 14, 2015
I have bought two skoda suberbs and paid more than 57 lacs downpayment and JIA AUTO services in Kolkata has created nuisance in my life. The car stops automatically even after I paid 20000 for a new fuel pump just two weeks from now. Mr Shobin Roy is of no use and so are the owners. They do not give feedback on time and the parts are never there. I also feel that there is some theft happening in the centres and parts are being misplaced or duplicate stuff is put. I have decided to do a legal case if needed. Kindly ensure that I get my car on time without any monetary or mental headache. Car...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Service

User
 blazerulez on Jan 11, 2015
Sir, I am really glad that skoda immediately attended to my complaint.The injector were replaced for free.The software was updated for the ECU and lastly the vibrations from the Stearing too was sorted out after polishing the disks.I would like to mention the overall experience into two segments. Prons: 1) Problems was immediately attended. 2)Kept me updated. 3)Injectors replaced under good will. Cons: 1) The alignment and uneven wear of tyre problem was not sorted.The service people said that, they dont have the facility.The car still steers to the left when the steering is left free...
Complaint comments Read comments [3] Complaint category Car Service Centers

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