Skoda India Customer Care

Skoda India Customer Care

Skoda Auto India Private Limited

A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:1800 209 4646
1800 102 6464
Mobile:+91 240 6631 111
+91 240 6631 222
+91 240 6631 333
Fax:+91 240 6631299
+91 240 6631199
Satisfactory Rating
4%
Complaints
420
Resolved
18
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Skoda India related photos (28)

Skoda India Complaints & Reviews

Skoda India - Skoda Yeti with dealership for 1 month for developing snag in ECM on eve of extended warranty expiry

User
 rthifi on Jul 23, 2015
We had bought two cars namely of Skoda Laura regn no UP16AD5212 in march 2011 in the name of Mr Alok Agarwal and the other Skoda Yeti regn no UP16AE2521 in june 2011 in the name of Mr Ajay Agarwal from Jai Auto authorized dealer Skoda India. Both the cars were covered under extended warranty. Both cars developed ECM snag on the stroke of the 4 year warranty expiry. While Jai Auto covered the Laura under goodwill warranty and returned back the car in reasonable time without too many hassles, Nawab motors has had the other car (Yeti) for over 1 month now without any response. They fail to share...
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Skoda India - Being over-charged to resolve an issue

User
 Mayur_Dusija on Jul 21, 2015
Dear Sir, This is with reference to my Skoda Rapid MH43AJ9036 purchased in 2012. The car has only run 15, 651 kms and service annually at the Autobahn enterprises, Kurla workshop. Last paid service was done on April 8, 2015 On July 14, I noticed the engine malfunction light on the dashboard and immediately scheduled a service appointment with the Autobahn Enterprises, Kurla workshop for the next day July 15, 2015. There was no real problem that I noticed while driving the car but still took the car to the workshop. On inspection by the service advisor, I was told that only the ECM bracket...
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Skoda India - No response

User
 blazerulez on Jul 17, 2015
Sir/Madam,   After inspection, i was told that the left rear wheel sensor has failed and needs to be replaced.It will cost me 4000 and labour charges extra.What shall i do sir?? Other than the routine service, till now i have replaced the following list of items due to quality issues since nov 2014 1)Fuel lid lock (850) 2)Disk polishing(1400) 3)Suspension struts (2000). I had to replace this part because the tyres were showing uneven wear even after aligning.The service wasn't able to recognize the issue in the beginning, i replaced one tyre (4500).later on they told me replace the struts,...
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Skoda India - Poor vehicle mileage and no proper response from skoda and asking to further put money on new car.

User
 Kumar Baibhav on Jul 17, 2015
I have purchased Skoda Rapid (BR 1BY 7156) from Singh motors. We have complained about mileage issue to the service center and Skoda customer care. Car never gave a mileage more than 12 kmpl on highway and in city 8-9 kmpl. Where as diesel skoda is supposed to give more mileage. When we took car to customer care they said clutch plate and power steering needs to be changed for which we need to pay. Firstly they were no able to help us with the issue now again asking to put up more MONEY. Is Skoda so delicate that its clutch needs to be changed in 9000 kms. If it does need to be changed they should...
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Skoda India - Skoda Rapid - Delivered with Manufacturing defects

User
 Raahul D.B on Jul 15, 2015
I took delivery of the vehicle Skoda Rapid from Gurudev Motors Arumbakkam Chennai on 26/06/2015 .From day one the vehicle developed a technical snag i.e. while driving the vehicle automatically tracking to the left side, so to keep the vehicle in control I have to hold the steering firmly, which caused in shoulder pain. I went to show room and reported this problem to the manager Mr. Ruben and to Mr. Raja the sales person, who in turn took me to the workshop downstairs and arranged a mechanic for a test drive and we went for a test drive. The mechanic asked me to leave the vehicle so that they can...
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Skoda India - Highly incompetent service given

User
 vinayak malik on Jul 13, 2015
Hi Team, This is to apprise you that I drive Skod rapid 2014 Model, car went for 1st service to Jai auto in delhi since day one cars break was givving problem and they identified barke hub is not working fine, i left my car and they changed the same and since then the car is giving more problem and from front there is lot of noise which is coming. this needs to be looked into on priority hence i shall move to Consumer court....
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Skoda India - skoda rapid severe problem

User
 harsh3170 on Jul 12, 2015
In nov 2014 our car is making unsual sound so we decided to take it to the skoda serivce center in vki then they said one part needs to be chaged which will cost you around 1.5 lacs so we paid the amount 156, 502 on 27 dec 2014 and they returned the car claiming that that unusual sound will nt come in future. Then again after some time same sound starts coming so we again decided to take it to the sericve center on june 2015 they billed an amount of rs 31, 724 and return the car on 2 june 2015 and now again the same sound starts coming again they billed on 10 july 2015 an amonut of rs 2811 eve after...
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Skoda India - ABS warning light is always lit

User
 blazerulez on Jun 28, 2015
sir/Madam, Recently underwent the service at 34000 kms at marikar engineers cochin.Within two days of delivery, the car started showing issues with the ABS system.The warning light is always lit. Sir, please look into the matter, it is very frustrating that something or the other keep coming up with the car. I stay 53 kms away from the service station and it is not possible for me to always take the car for servicing.I already paid 14000 for the last service and am afraid whether the repairing of ABS will cost me again.Please help me sir....
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Skoda India - Unexpected Warning Lights on Display are "ON" [Resolved]

User
 Naveen Singh Shekhawat on Jun 26, 2015
From last 12 days I have been noticing warning lights like ABS, Glow Plug System, Exhaust Inspection System, Power Steering, Handbrake warning lights (ON) whenever my Skoda Rapid Diesel runs for approx 5-10 kms. These lights stay ON and Speedometer becomes dead. This continues till I switch OFF and ON the vehicle and comes back after another 5-10 kms. Which ultimately results in lack of pickup and poor average. I have given my vehicle (RJ 45CA1843) twice to Giriraj Motors(Gurgaon-Haryana) but they were not able to identify and rectify the problem even when they kept the vehicle for more than...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - They take lot of time to sort out problems in my car

User
 Prasad B Kini on Jun 25, 2015
These people take lot of time to diagnose and manage the problems in my car (skoda superb) In a year my car will be in service centre for atleast 2 months If I call the perticular service centre and ask for the update they just say "lot of vehicles are pending we have problem in Internet connection" Car owner name Dr Prathibha kini Car registration number KA 20 Z 610...
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Skoda India - Engine complaint for my Skoda Loura [Resolved]

User
 Firosks on Jun 19, 2015
From, Firos k.s S/o Shamsudheen Karappam veettil House P.O Mannuthy Thottapadi Mob : 9400325002 To, Manager Skoda Auto India Private LTD Sub: Engine complaint for my Skoda Loura KL11 AC 4406 at Calicut pinnacle Skoda. I am proud to inform you that I am a part of the Skoda family after buying Skoda Laura which was indeed a dream come true for me after years of Striving for it. And my car no is KL11 AC 4406 . I must say I have had a fantastic Experience till now with the car but lately I have had car break down and it’s just travelled 93000 km and for your surprise I had...
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Skoda India - ABS warning light is always lit

User
 blazerulez on Jun 17, 2015
Sir/madam, This is the second time i am contacting skoda through consumer complaints forum.I have had expressed my dissatisfaction with the quality of parts of my skoda rapid.This time its with the ABS warning light which doesn't go off.I did the routine service of the car on 10th Jun 2015 at Marikar, Cochin.The problem with the unit started today 17th of June.I had paid 14, 080 for the service which included the replacement of worn out suspension struts setting me back by Rs 2089.The point here is this particular part was replaced or attended to only this time.I had mentioned it during the last...
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Skoda India - Skoda Superb Gearbox Failure at 44500km only [Resolved]

User
 Rajan Nijjer on Jun 16, 2015
Dear Sirs, Please be advised, I own three Skoda cars; namely Octavia VRS, Skoda Laura and Skoda Superb. Superb being the most expensive of my cars has become useless to me now as the gear box has started making funny sounds, which seem to be increasing with every drive. The car has done only 44, 500 km and regularly serviced by Krishna Auto sales, Chandigarh. Details as below: Chassis No. TMBBED3T5BA301304 Eng No. CLJ002478 Manufactured 2011 Upon checkup at Krishna Auto sales I was told that such a problem has never occurred earlier. So various checks etc were carried out and ultimately...
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Skoda India - NON DELIVERY OF VEHICLE [Resolved]

User
 SUNIL KANOI on Jun 16, 2015
Dear Sir/Madam, We had booked a Skoda rapid car in the 1st week of May-2015 with a token amount from Senator Motors Pvt. Ltd. Goregaon.The dealer had promised us delivery of the vehicle in the 1st week of June, 2015. When we contacted them in the last week of May-2015 at the time of loan disbursement from Volkswagen finance, they told us the vehicle will be delivered as per promised date ie in the 1st week of June, 2015 & they told us to make the payment of our margin money but we told them we will make the payment whenever the delivery of the vehicle is ready & they agreed for the same. On...
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Skoda India - tefe access hosur road bangalore not even able to diagonise the problem after 4 visits

User
 manjunathhm on Jun 12, 2015
There is a problem of over heating of engine and switching off problem we are facing in our skoda superb vehicle KA03 MP 6500, here servicing center and its technical team is such a worst that, they not even diagnosed the problem even after 4 visits each they took approximately weeks time for the same problem.and even they are not bothered to call customers regarding the service is first thing and even they will not bothered to pick up the calls when we call the advisers. Its a very pathetic way of treating the customers. Even after so many requests they are not willing to give a standby vehicles...
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Skoda India - Car Not Starting, poor service from service center in trivandrum [Resolved]

User
 jerrin on Jun 10, 2015
It was purchased in August 2013. The car was not starting on June 01 2015 and the car was taken on tow to Skoda Service Center, Trivandrum for the repair with Kilometer reading 14, 399. The car was with the custody of the service center in Trivandrum till 10th June and was informed it is ready. We took the car from service center and on way the same problem happened. The car got broken down and not starting again. We waited there in road for 3 hours to seek your service, which is very very worse. Service center in Trivandrum kept the car for 10 days and used the car for 33 kilometers and they...
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Skoda India - Replacement of interior roof [Resolved]

User
 rajathp on Jun 10, 2015
Hi all, I had given my car near Electronic City service station to replace the back windshield which was damaged from a tree branch and it was replaced in the above mentioned service station. The representative (Vinod Kumar) who handled this case damaged my interior roof while replacing the windshield and is putting the blame on me saying that it was damaged when the branch fell on the windshield. You can see the photo of where exactly the branch fell and it's not even near the roof. While buying the car I was inquiring about other cars and the sales representative told me "Please do not...
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Skoda India - Found Scratches on WindShield and other Glasses [Resolved]

User
 Ravi Chokshi on Jun 9, 2015
I gave my Skoda Fabia (Registered no. GJ06ED5075) for a regular yearly service and accidental repair job for my front and back bumper on 27th May with our city based Skoda Dealer “Torque Auto’. They took 10 days to complete the work that I found much longer then necessary. On 5th June Mr. Aarsh from Skoda Vadodara City Dealer Service Executive called me and informed me that they have to close service job and for that I have to give him approval over the phone. I questioned to him that how can I give approval over the phone without seeing the car? To which he replied that this is a company...
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Skoda India - complaint against jai auto service [Resolved]

User
 anu gurjar on Jun 7, 2015
Hi sir/ma'am i was give the car for regularly service at jai auto okhla Delhi from the date 14th of may2015 service adviser name vinay solanki which as taking the car and note the observation . He was called me after 6-7 days and said to me sir your car service is ok and finalised checked ok. I was reached there after 1days morning and then checked the car when i did the on engine by key and checked the car i was found the fan running unnecessary automatically but a/c is cooling properly which is not this fault before that than i called mr.vinay and aware about this .he said reply me...
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Skoda India - accident repair inordinate delay [Resolved]

User
 jaialc on Jun 3, 2015
vehicle met with accident on 01-05-2015 the next day vehicle was given for service to gurudev motors . rear side dick is got damaged. such damage in other companies are repaired within 10 days. whereas the so called service company even after the one month lapse no proper reply when the vehicle will be given. very very bad service. consumer advised not buy the skoda...
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