Skoda India Customer Care
Skoda Auto India Private Limited
Customer satisfaction rating: 26%
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549
COMPLAINTS

Skoda India Customer Care

Skoda Auto India Private Limited

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Address
A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts



Fax:
Fax:
+91 240 6631299
+91 240 6631199

Customer satisfaction rating
26%
Complaints
549
Pending
187
Resolved
124
So far so good - The company responded to our notifications and is working on resolving complaints.

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Skoda India Customer Care related pictures (39)

Skoda India Complaints & Reviews

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Skoda India — Availability of showroom

 Mayank Mishra yo on Sep 23, 2016
Hello my name is MayanK Mishra, I am a big fan of Skoda cars especially Skoda Superb, but I am not having any Skoda Showroom at my place, I am from Allahabad, in my city we have Volkswagon showroom, Honda, Toyota, Renault, Chevrolte, Ford, Hyundai all are available but no Skoda, It is quite disappointing, me and my friend wanted to buy Skoda Superb but we dropped the idea due to unavailability of showroom in my city, instead we bought Toyota Camry .Allahabad is a growing city and there are lots of potential buyers who want Skoda cars but due to no showroom in the city they drop the idea . That day...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Skoda yeti

 Casobu on Sep 19, 2016
Hello sir
i am ca saurabh garg
i have skoda yeti (4*2) top model
i purchase skoda because of showroom exist in my city kota
but from last few months the availability of parts are very poor
now he says that showroom is closed please go to jaipur n service your vichle
can you please explain who bear the expenses for jaipur & why we waste our time due to your mistake
try to solve our problems as soon as possible
otherwise we go for a legel action .
vichle no.RJ20CD0738...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Gurudev motors Service issue

 peter-r on Sep 16, 2016
In Chennai Only one mono-poly dealer, Gurudev motors,

He sold a Skoda Laura 20 lks worth car and for service for that car he is charging 2 % credit card charges .

I hope Maruthi service center is better then Gurudev motors . they charge the actual charges. We even paid through cheque they say you can not take your car out . Is Gurudev motors do not know how to serve a customer who is spending 43460 rupees for service. Skoda India should know to create a good new dealer

Regards,
Peter...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Problem in fuel injection and smke comming from 2 no injector.

 Deven Oberoi on Sep 14, 2016
Hi, Our Skoda Rapid Ambition 1.6 TDI, bought in FEB 2012, recently had an issue of a blinking "Emission and coil" indicator, in between a drive. When it was taken to the JMD Skoda service station, they diagnosed and the issue seems to be with Fuel injection system. The initial reason seems to be fuel adulteration, but as all car owners, we fill it from the PSU outlets like Bharat Petroleum, HP etc, so we are wondering about the reliability of a Skoda ignition system to be faulty in four years. The Skoda service guys also informed us the cost of 1 such fuel injectors as Rs.25000/- and since it is...
Complaint comments  Read comments [1]Complaint category Banks

Skoda India — Not honoring warranty issue by Skoda india

 Skanda Shyamsundar on Sep 10, 2016
I have a Skoda Octavia which was bought in July 2015. Recently made an outstation trip during which the battery drained completely and went dead. Car had to be jump-started twice and I brought it down to Trichy Gurudev motors. On examination, the battery was found dead. Battery is still under warranty. But Skoda refused to give me the warranty saying that I had installed a rear view camera which had caused the problem and hence the battery went dead.. This is impossible to believe. How can one rear view camera cause a battery to go dead. My car is an automatic transmission so the car will not even...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Airbag module damaged by JMD SKODA NERUL and car sitting for 2 months and counting in workshop

 Ava95 on Sep 1, 2016
Dear Sir,
I would like to bring it to your notice once again, that our car, Skoda Octavia was given to the workshop in the first week of July 2016.

However due to negligence on part of the dealership, when I went to take the delivery, when according to them the carpet was removed, fuel pump leakage fixed/ serviced, car serviced and was fully ready for delivery, I noticed the paper floor mats were floating in approximately 6 inches of water, which I'd never seen in all these years if owning this car.

They'd left it parked in a neighbouring factory promise, under...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Skoda India — Car servicing at mahavir skoda

 Prudhvi Raju Vegi Raju on Aug 28, 2016
I had given my superb to mahavir skoda for second servicing, and I took my car at evening in lo light and after reached home and saw the car I noticed that car had not washed all the interior and exterior was same when I gave, they didn't even top up the washer fluids and the steering wheel was straight and the wheel alignment was totaly shit but they made a total bill of 17k...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — For cg10fa5731/ tmbblmna3bgo11934

 Gaurav Kumar Soni on Aug 25, 2016
I was been kept satisfied by providing a complementary warranty for next 10000 Kms from the after milage recorded from the last mail. Sadly, it was just a commitment of just a complimentary warranty which was given as the compromization from the end of either GRAND MOTORS, BILASPUR or from behalf of SKODA AUTO INDIA PVT LIMITED keeping Mr. MUKUL BORKAR in between as a part of complaint negotiation with respect to my vehicle bearing registration number CG10FA5731 & vin TMBBLMNA3BG011934.


On the first week of AUGUST, I need to drive to GRAND MOTORS, BILASPUR(C.G.) regarding...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Complaint

 Vinay V Reddy on Aug 22, 2016
I'm vinay, my car no - ka03mx78. Gave for first service 2weeks back, i had shock absorber issue in right front wheel which dey resolved. After two days again sound started in same wheel. I took for servicing, on my way to service i met with an accident, my front bumper is gone...
Now the issue is how can wheel bearing wear and tear before 1st service.. I hav two cars one from hyundai and maruti i changed break pads, bearing at 45000 kms. It's should be faulty product or how i can hav issue with only skoda car, when i use same road with other cars also. And i ran down to service station on...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — After sales services

 Vinay V Reddy on Aug 20, 2016
I'm vinay, my car no - ka03mx78. Gave for first service 2weeks back, i had shock absorber issue in right front wheel which dey resolved. After two days again sound started in same wheel. I took for servicing, on my way to service i met with an accident, my front bumper is gone...
Now the issue is how can wheel bearing wear and tear before 1st service.. I hav two cars one from hyundai and maruti i changed break pads, bearing at 45000 kms. It's should be faulty product or how i can hav issue with only skoda car, when i use same road with other cars also. And i ran down to service station on...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Overcharging for regular servicing- Autobahn Kurla workshop

 sanju_1955 on Aug 19, 2016
My car Reg no MH43 AL 5747 was given for servicing at autobahn Kurla Workshop on 01 Aug 2016 and was returned on 02 Aug 2016. A total of Rs 29, 942 was charged to me and I paid the same. On scrutiny of invoice number MUM08-001-003470, I found Rs.12, 678 has been charged as labour charges. I think this is excessive. Further, if one totals the man hours shown in the invoice it totals to 23.05 hrs. When the car was at workshop for less than 24 hours, it is not possible to log the above man-hours. I beleive the jobs were not done and merely signed off and were over charged....
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Product : Manufacturing Defect

 Ravi_RC on Aug 17, 2016
People beware before buying SKODA/ VW/ AUDI cars as there is a BIG Manufacturing Defect in all SKODA/ Volkswagen/ Audi vehicles. Important papers which you generally keep on dashboard while driving may get wet by the moisture/ water flow coming due to the AC and its manufacturing problem in all VW Cars (SKODA, AUDI, VW).. Kindly find mail confirmation from SKODA senior manager.

Mail:
Dear Mr. Chhabra,
Greetings from Skoda Auto India !!
This is regarding your vehicle bearing registration number HR26CK-8506.
This is regarding your vehicle concern of moisture...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Water coming inside a car in skoda superbb

 lokesh hassani on Aug 11, 2016
My car is on parking in rainy monsoon n my car is fully pack n lock all glass r closed then also in car mating water coming inside my car...so kindly solve my problem as soon as possible my car is on workshop of jai cars of jodhpur city contact me on my mobile no 8875271000, please kindly solve my problem as earlier as i have not another vehicle to go my office......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Frequent complaints

 blazerulez on Aug 11, 2016
We had brought our skoda rapid in 2012 may, since then the car has run 42000kms .In a car which has run less than 50000 kms we had to change the following parts due to failure:
1)Fuel lid lock 2)driver side window motor 3) injector 4)break rotars had to polished for 1800Rs 5)suspension rubber mounts which was damaged when the car had done only 30000kms, the tyres had worn off early on one side due to this and had to be replaced, 6) 2 ABS sensors.Now the latest complaint being the sensor failure again.Skoda was kind enough to replace the injectors for free.But still i have to spend more on...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Skoda India — Misplaced gps connector

 Libesh k babu on Aug 10, 2016
After delivering my vehicle following a service, i had complained that the gps/reverse parking device is not getting connected to the usb adaptor pin. It seems the my usb connector was misplaced by pinnacle skoda team. I had notified the same to pinnacle skoda through numerous mails. But they are yet to deliver my usb connector. Requesting you to please find a resolution to this....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Regarding service centre

 Anandg86 on Aug 9, 2016
I have superb car mp 14 cb 1789. My car engine experienced some problem. I shown my car to satguru skoda service centre in indore. I have been given estimation of 1.25 lacs around and time of 20 days. After two days the car was in same position with engine uninsulated from car just. Then after 35 days them guys gave me another estimation of 2 lack rupees. Then i agreed to it even. Then gave my car after two months and the engine was still missing. I paid two lacs fifty two thousand and got my car which is far more than estimate. About engine missing, they told me that we need to replace one more...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Unprofessional service and unnecessary charges at skoda service center

 pratz007 on Aug 9, 2016
Dear sir

I have skoda yeti at my home but instead feeling good about it i now feel that your service is not upto the mark.
I have given my vehicle for service some noise was coming from shock up on further checking engineer told me shockup mounting which cost 2300 for pair need to be changed but they could not open a nut which connects the shockup and mount so they said only way is to cut the skockup and put a new shockup costing 11000. Just if they cant open one nut why should a customer bare 11000 when they said shockup is alright. Very unhappy with the response and wanted...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — Doors getting jammed battery died and leakage in water tank

 Vivek Zaveri on Aug 9, 2016
Dear sir

I own skoada octavia mh01bu9455

Its less thank 2 years i purchased the car in which the doors of my car are getting jammed i have sent it many times at your sewari work shop but the complaint keeps coming back

Also i sent my car for repairs as there is water leakge in 4 days leakage is back

My battery has died 2 times and nothing in the car was left on...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Skoda rapid diesel injector failure

 Deepak950 on Aug 8, 2016
My skoda rapid (ka-02-mg-950) bought in jan 2012 from vinayak skoda, bangalore & has run 42k kms. the car is very well maintained with regular services coupled with general check up on a regular basis. at the time of delivery there was no extended warranty provided even after insisting for it, the reason being that rapid was a new introduction to indian market and the company was yet to introduce extended warranty. last week while i was driving, the car suddenly pulled up and was not accelerating beyond 30km/hr with engine vibrating violently. had to get the vehicle towed to vinayak service center...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Skoda — Nawab Motors Skoda denying warranty services and harassing customers

 raunaq23 on Aug 7, 2016
I have been using my skoda rapid for almost 1 and a half years and it has proved to be a painful journey for me. On 3rd of august while i was driving to my office my car broke down at a traffic signal. My car (rapid diesel automatic) was in parking mode while waiting at a traffic light and when the light turned green i tried to switch it to drive mode but my gearbox stopped responding. after trying for 5 - 10 mins i contacted the skoda road side assistance for help. My car was later towed to nawab motors in noida around 3pm. I contacted nawab motors and like always they did not attend to my car...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

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