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Skoda India Customer Care

Skoda Auto India Private Limited

A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:1800 209 4646
 1800 102 6464
Mobile:+91 240 6631 111
 +91 240 6631 222
 +91 240 6631 333
Fax:+91 240 6631299
 +91 240 6631199
 
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Skoda India Complaints & Reviews

Skoda India - Vehicle Service Issue

User
 Sundeepkolanupaka on May 29, 2015
Given my Vehicle (Skoda Fabia, AP 29 AT 9964) for the regular servicing. Most of the issues have not been resolved, Cloth in Cup Holder is missing (Attaching a screen shot), No response from Service advisor and Service Manager even after calling them several times....
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Skoda India - Skoda

User
 Jiffri Mohasin on May 27, 2015
I regret of suggesting Skoda car to my Cusin brother.Recently his car starts to malfunction and because of Huge compaints thats coming with skoda products he had to sell it very cheap price and he blamed me.I dont belive the skoda to be worthy of buying their cars, So i make it a point that what ever good looking cars that come of their dealership i wont buy their cars nor do i suggest it. I came to know that Cochin Marikar motors is fraud dealership.So i request the concerned authorities to close all the dealership of Skoda in Kerala as well as all over india. I suggest you to close the Company...
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Skoda India - engine noise issue

User
 Cheţu Patel on May 24, 2015
Rge. No. :- GJ-5-JD-9686 OWNER:- KESHUBHAI SOJITRA dear sir, kindly check our cars problem its a engine noise come out last 2 months and our car is in your skoda workshop last 15 days but still not short out my problem if it cant then please cancel my booking of 2 Octavia and 2 superb cause i don't wont to buy this company's car who can not satisfy ma problem till 2 months if you can satisfy me then i an think to buy this for cars other wise i can cancelled all this thankyou keshu sojitra...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - CHEATED BY SKODA SERVICE CENTER(MARIKAR ENGINEERING COCHIN)

User
 Mithunthomas13 on May 23, 2015
Dear Skoda, I am an exciting customer of skoda rapid reg no: KL 42 G 9500. the vehicle was having a suspension problem from the beginning of time which is mentioned from the first free checkup and they said it would be fine after a few kilometres of drive. on the first service(20/1/14 invoice number 2776) they said there is a leak in the front shock absorbers and they promised me a replacement under warranty. but they said the shock absorbers was not in stock and did not replace in the next service also telling shortage in stock. we were following up and still there was no luck until 18/5/15....
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Skoda India - Clutch Problem

User
 Suresh Venkatesn on May 20, 2015
I own a Skoda Rapid bought in march 2013 . It developed clutch issue in the first 15K km. They said it is due to Driving style. It also had a gear issue which was covered under warranty. The clutch was a paid replacement. Now the car has run close to 30K Km. Again the clutch and entire assembly has become faulty and once again they say it is due to Driving style. There are many other cars on Indian roads where we do not see such problems. Looks like they have a genuine issue with design but they are parking this issue on the customer. Thus, please be careful before you make buy decision with this...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - Non redressal of complaint since a year

User
 agr nik on May 14, 2015
The sagar auto tech dealer of bhopal is unnecessarily creating delays in rectifying clutch problem of Skoda rapid -MP04 CN 0331. Because of tight clutch driving since a year I am facing severe ache in my leg creating further health problems. Please look into the matter as soon as possible...
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Skoda India - parts unavailable

User
 prashantha shetty on May 13, 2015
Hi, My Vehicle no MH04EF0463 On May 4th, 2015 I had observed coolant light indicator suddenly started blinking. I rushed to JMD auto service centre Bhandup, Mumbai for check up. Executive Mr Junaid (07738150575) attended the issue. It was told to me that coolant cable was damaged & to be replaced immediately & the cost will be approx Rs.500 I gave my consent to replace it immediately.. Surprisingly such a big brand like skoda told me that this cable part is not available & to be ordered from other service centres. Timeline given was 3-4 days. Having no option I am forced to leave...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - Vibration in the car [Resolved]

User
 vinodkarnani on May 12, 2015
All of sudden I am facing problem of vibration in the car, this is observed during AC is ON. Basis discussion with dealer of Skoda at Guragaon, this is technical problem and given to Skoda for the resolution. But seems they are helpless. I need permanent solution...
Complaint comments Read comments [3] Complaint category Cars, Parts & Vehicles

Skoda India - Manufaturing defect in EGR COOLER IN MY CAR FABIA NO UK07AK5495

User
 Deepak Aggarwal 5 on May 12, 2015
This is to inform you that we don’t want to change EGR cooler in my car. We have already changed two times the EGR cooler from C&T, Meerut dealership in Sep 11 & Dec’ 11 respectively and along with this, as per your advice we have changed one time HALF ASSEMBLY from your dealership i.e. M/s Oberai Auto, Dehradun in Feb’ 12 on your assurance that there will be no problem in vehicle in future. So, now, I am not interested to change EGR COOLER again, I want to recall you that we had purchased two same modals with your dealership in 2011 & my friend had returned his...
Complaint comments Read comments [3] Complaint category Car Dealers

Skoda India - Skoda Rapid poor after sales service

User
 saurabh_vij on May 8, 2015
This is in regards to bitter experience I have had for my vehicle – Skoda Rapid bearing registration no. DL 6CM 2821 in regards to invoice no. DEL01-001-002128 Here is the customer ordeal: On 1st May, 2015 evening, my Skoda Rapid failed to start. Even Skoda on-road help line couldn’t help in any way and I had to tow the car to my residence. I reach Skoda service center (Fahrenheit automobiles) early morning after towing the vehicle again to resolve the issue. To my surprise, I was shockingly told that fuel pump needs to be replaced and was given an estimate of 9, 000...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - Defective Vehicle

User
 ankit_gandhi on May 7, 2015
I have purchased Skoda Rapid Diesel vide Invoice No.NCPL/2014-15/00142 from Navnit Motors, Nagpur. Only after a month I was asked to bring in the vehicle for a change of part as it was a manufacturing defect on SKODA's part. On 22/4/2015 my vehicle was sent to the workshop for changing the part and it was done vide Invoice no.NGPR 01-001-000227(They had replaced 1)Sticker 2)Coolant Thermostat. Immediately from the next day the coolant from my car started leaking. After a few days again my vehicle had to visit the workshop to rectify this leakage. They told that a pipe lock was not properly tightened...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - Suspension Problem : Skoda Fabia - Registration number DL8CNA5971

User
 linus2603 on May 6, 2015
Our Vehicle bearing registration no. DL 8C NA 5971 was sent to Nawab Motors for attending the long pending problems related to Power Window Switch, Hard Clutch (since purchase of the vehicle) and Noise from Both Front Doors on 4th March 2015. The Vehicle is under Extended warranty. When the vehicle was sent to workshop for attending the above issues on 4th March 2015, there were no complaints regarding the Suspension. Surprisingly when we reached the workshop for picking the vehicle we have been informed that suspension block has also been replaced and I need to pay approx. Rs. 3500/- for the same....
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - Nawab Motors Noida Service centre

User
 Gagan Deep Singh Kolkata on Apr 26, 2015
Hi, I ve got my Skoda Rapid serviced today from Nawab Motors Noida. My car number is UP16AW8969. From the day i purchased this vehicle since 6 months i ve visited this service centre 3 times but my experience is just becoming bad to worse. My car doors are making noise and i just wanted that to get fixed because this does not give you a good feeling specially if it is a new car. Today when i visited showroom for the first service i explained all my issues to the service manager. He explained me that they recommend a lubrication package worth of 700 because after washing this is...
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Skoda India - Very Pathetic and poor after sales service experiance

User
 amit291179 on Apr 23, 2015
Hi I have seeked prior appointment for routine servicing of my Skoda Fabia car redg no: CH01 AD 5257 at Nawab Motors Sec 11 Noida UP on 21 st April 2015 for 22nd April 2015. My car was picked up from my residence at around 9:30 am on 22nd april 2015, along with the vehicle I have handed over a list of jobs to be attended in servicing. The driver told that I will recieve a call from the service supervisor once the vehicle will reach the workshop at the time of generating the Job card. I have not received any call till 12 noon and when I called up the service center I was told by the telephone...
Complaint comments Read comments [2] Complaint category Car Dealers

Skoda India - After Service issues

User
 Sunil Datey on Apr 22, 2015
On 14th March, I got the call for the 4th due service and ofcourse this paid service. I have requested Virraj Skode shivaji Nagar to pick the vehicle and followed accordingly. they have send driver on Chargeable basis. i got call from Service advisor ( obviously they should be expert in their work this is our expectation) and I have explained the issues in my vehicle MH12 GK 9319. They kept my vehicle for 2 days and Went to take vehicle that time as usual vehicle was not washed properly inside and outside. They arranged to clean the vehicle and almost it was 7.30 pm and being paid service they have...
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Skoda India - not solve my headlight problems past 2 years

User
 Balasubramanian.k on Apr 20, 2015
i bought new skoda rapid at oct2012, and i met an accident at Nov 2012, then sent my car to skoda gurudev madurai body shop.they do all the repairs. After that they intimate to take the car. Then i take the car at 8pm. Within 1km my car right side head light not properly focussed. Then i immediately taken back to the same bodyshop. They tried to adjust up to 30minits in front of me, no solution. Then sent me to waiter hall, after 5 mints they told your car is ready. In the NH road no problem, in rough roads the same problem is continued. Then i talk with the service engineer they told to show...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - pcm replacement in skoda fabia

User
 zob on Apr 13, 2015
I had given my Skoda Fabia for first service to M/s Gurudev Motors at Guindy in Chennai on 25/03/2015. Though nearly 3 weeks passed I am yet to receive the car. On following up they informed me that the PCM had been damaged because of red ants and had to be replaced. The PCM is not covered under warranty and I had to bear the cost by 50%. In spite of all, they never give the feed back and I have to call them....
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - Very Bad Service for my Skoda Fabia at Mahavir Auto, Secunderabad

User
 Srinivas Devarakonda on Apr 1, 2015
Gave it for regular servicing without any major complaints, just replace engine oil, filters and a general service. Charged me Rs.8, 100 and didn't even bother to clean the dust either from inside or in the engine compartment. Fabia is a fantastic car and is getting killed here due to bad dealership management and bad service. They are just killing a brilliant brand, guys! wake up....
Complaint comments Read comments [2] Complaint category Car Dealers

Skoda India - not giving claim under extended warrienty

User
 sanjeev0756 on Mar 30, 2015
my car belt broke while driving, i manage to drove my car to workshop, workshop staff say belt has been bitten by rat and it broke timming belt and engine got sez, so it is not manufacturing defect you have to pay for the engine repair, as my car is covered under extended warranty and i have got service of my car a week before this incidence took place.now they have dismantal the engine without my permission and send me the estimate for repair of engine.my car is laying at fehrenheit automobile pvt ltd, moti nager delhi.from 10-12-201...
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Skoda India - noise in the gear

User
 satheesh2912 on Mar 30, 2015
my vehicle no is ka 05 mp 6215. service provider is tafe access. there is a vibration in the 4th gear position in my skoda rapid car.this was there since begining. i had give the complaint in the first free service at 7500km but it was not rectified.at the second paid service also this was highlighted and the complaint was taken but nothing was done to rectify the problem.please advise the further action on this. rgds satheesh ....
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

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