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Skoda India Customer Care

Skoda Auto India Private Limited

A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:1800 209 4646
 1800 102 6464
Mobile:+91 240 6631 111
 +91 240 6631 222
 +91 240 6631 333
Fax:+91 240 6631299
 +91 240 6631199
 
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Skoda India Complaints & Reviews

Skoda India - ABS warning light is always lit

User
 blazerulez on Jun 28, 2015
sir/Madam, Recently underwent the service at 34000 kms at marikar engineers cochin.Within two days of delivery, the car started showing issues with the ABS system.The warning light is always lit. Sir, please look into the matter, it is very frustrating that something or the other keep coming up with the car. I stay 53 kms away from the service station and it is not possible for me to always take the car for servicing.I already paid 14000 for the last service and am afraid whether the repairing of ABS will cost me again.Please help me sir....
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - Unexpected Warning Lights on Display are "ON"

User
 Naveen Singh Shekhawat on Jun 26, 2015
From last 12 days I have been noticing warning lights like ABS, Glow Plug System, Exhaust Inspection System, Power Steering, Handbrake warning lights (ON) whenever my Skoda Rapid Diesel runs for approx 5-10 kms. These lights stay ON and Speedometer becomes dead. This continues till I switch OFF and ON the vehicle and comes back after another 5-10 kms. Which ultimately results in lack of pickup and poor average. I have given my vehicle (RJ 45CA1843) twice to Giriraj Motors(Gurgaon-Haryana) but they were not able to identify and rectify the problem even when they kept the vehicle for more than...
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Skoda India - They take lot of time to sort out problems in my car

User
 Prasad B Kini on Jun 25, 2015
These people take lot of time to diagnose and manage the problems in my car (skoda superb) In a year my car will be in service centre for atleast 2 months If I call the perticular service centre and ask for the update they just say "lot of vehicles are pending we have problem in Internet connection" Car owner name Dr Prathibha kini Car registration number KA 20 Z 610...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - Engine complaint for my Skoda Loura

User
 Firosks on Jun 19, 2015
From, Firos k.s S/o Shamsudheen Karappam veettil House P.O Mannuthy Thottapadi Mob : 9400325002 To, Manager Skoda Auto India Private LTD Sub: Engine complaint for my Skoda Loura KL11 AC 4406 at Calicut pinnacle Skoda. I am proud to inform you that I am a part of the Skoda family after buying Skoda Laura which was indeed a dream come true for me after years of Striving for it. And my car no is KL11 AC 4406 . I must say I have had a fantastic Experience till now with the car but lately I have had car break down and it’s just travelled 93000 km and for your surprise I had...
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Skoda India - ABS warning light is always lit

User
 blazerulez on Jun 17, 2015
Sir/madam, This is the second time i am contacting skoda through consumer complaints forum.I have had expressed my dissatisfaction with the quality of parts of my skoda rapid.This time its with the ABS warning light which doesn't go off.I did the routine service of the car on 10th Jun 2015 at Marikar, Cochin.The problem with the unit started today 17th of June.I had paid 14, 080 for the service which included the replacement of worn out suspension struts setting me back by Rs 2089.The point here is this particular part was replaced or attended to only this time.I had mentioned it during the last...
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Skoda India - Skoda Superb Gearbox Failure at 44500km only

User
 Rajan Nijjer on Jun 16, 2015
Dear Sirs, Please be advised, I own three Skoda cars; namely Octavia VRS, Skoda Laura and Skoda Superb. Superb being the most expensive of my cars has become useless to me now as the gear box has started making funny sounds, which seem to be increasing with every drive. The car has done only 44, 500 km and regularly serviced by Krishna Auto sales, Chandigarh. Details as below: Chassis No. TMBBED3T5BA301304 Eng No. CLJ002478 Manufactured 2011 Upon checkup at Krishna Auto sales I was told that such a problem has never occurred earlier. So various checks etc were carried out and ultimately...
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Skoda India - NON DELIVERY OF VEHICLE

User
 SUNIL KANOI on Jun 16, 2015
Dear Sir/Madam, We had booked a Skoda rapid car in the 1st week of May-2015 with a token amount from Senator Motors Pvt. Ltd. Goregaon.The dealer had promised us delivery of the vehicle in the 1st week of June, 2015. When we contacted them in the last week of May-2015 at the time of loan disbursement from Volkswagen finance, they told us the vehicle will be delivered as per promised date ie in the 1st week of June, 2015 & they told us to make the payment of our margin money but we told them we will make the payment whenever the delivery of the vehicle is ready & they agreed for the same. On...
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Skoda India - tefe access hosur road bangalore not even able to diagonise the problem after 4 visits

User
 manjunathhm on Jun 12, 2015
There is a problem of over heating of engine and switching off problem we are facing in our skoda superb vehicle KA03 MP 6500, here servicing center and its technical team is such a worst that, they not even diagnosed the problem even after 4 visits each they took approximately weeks time for the same problem.and even they are not bothered to call customers regarding the service is first thing and even they will not bothered to pick up the calls when we call the advisers. Its a very pathetic way of treating the customers. Even after so many requests they are not willing to give a standby vehicles...
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Skoda India - Car Not Starting, poor service from service center in trivandrum

User
 jerrin on Jun 10, 2015
It was purchased in August 2013. The car was not starting on June 01 2015 and the car was taken on tow to Skoda Service Center, Trivandrum for the repair with Kilometer reading 14, 399. The car was with the custody of the service center in Trivandrum till 10th June and was informed it is ready. We took the car from service center and on way the same problem happened. The car got broken down and not starting again. We waited there in road for 3 hours to seek your service, which is very very worse. Service center in Trivandrum kept the car for 10 days and used the car for 33 kilometers and they...
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Skoda India - Replacement of interior roof

User
 rajathp on Jun 10, 2015
Hi all, I had given my car near Electronic City service station to replace the back windshield which was damaged from a tree branch and it was replaced in the above mentioned service station. The representative (Vinod Kumar) who handled this case damaged my interior roof while replacing the windshield and is putting the blame on me saying that it was damaged when the branch fell on the windshield. You can see the photo of where exactly the branch fell and it's not even near the roof. While buying the car I was inquiring about other cars and the sales representative told me "Please do not...
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Skoda India - Found Scratches on WindShield and other Glasses

User
 Ravi Chokshi on Jun 9, 2015
I gave my Skoda Fabia (Registered no. GJ06ED5075) for a regular yearly service and accidental repair job for my front and back bumper on 27th May with our city based Skoda Dealer “Torque Auto’. They took 10 days to complete the work that I found much longer then necessary. On 5th June Mr. Aarsh from Skoda Vadodara City Dealer Service Executive called me and informed me that they have to close service job and for that I have to give him approval over the phone. I questioned to him that how can I give approval over the phone without seeing the car? To which he replied that this is a company...
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Skoda India - complaint against jai auto service

User
 anu gurjar on Jun 7, 2015
Hi sir/ma'am i was give the car for regularly service at jai auto okhla Delhi from the date 14th of may2015 service adviser name vinay solanki which as taking the car and note the observation . He was called me after 6-7 days and said to me sir your car service is ok and finalised checked ok. I was reached there after 1days morning and then checked the car when i did the on engine by key and checked the car i was found the fan running unnecessary automatically but a/c is cooling properly which is not this fault before that than i called mr.vinay and aware about this .he said reply me...
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Skoda India - accident repair inordinate delay

User
 jaialc on Jun 3, 2015
vehicle met with accident on 01-05-2015 the next day vehicle was given for service to gurudev motors . rear side dick is got damaged. such damage in other companies are repaired within 10 days. whereas the so called service company even after the one month lapse no proper reply when the vehicle will be given. very very bad service. consumer advised not buy the skoda...
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Skoda India - Reg. Service Issue - Dissatisification

User
 MURUGANANDAM B on Jun 3, 2015
Dear Sir, I own Skoda Fabia Registration No. TN09 BH 9712 with Chasis No. TMBFKC5J7BG012793 & Engine No.CFW095584 dt.18/03/2011. I have sent the vehicle with complaint to set right the indicators in dash board glowing all the time, got delivered the vehicle after four days of retention. When asked Mr.Nelson from Gurudev Motors pvt. ltd, guindy, chennai. about the vehicle status on 3rd day, I was informed he was waiting for a part to be replaced on warranty in the suspension. Subsequent to the delivery, I found a lot of noise arising from suspension even when the vehicle runs in a good road. On...
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Skoda India - Vehicle Service Issue [Resolved]

User
 Sundeepkolanupaka on May 29, 2015
Given my Vehicle (Skoda Fabia, AP 29 AT 9964) for the regular servicing. Most of the issues have not been resolved, Cloth in Cup Holder is missing (Attaching a screen shot), No response from Service advisor and Service Manager even after calling them several times....
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Skoda India - Skoda

User
 Jiffri Mohasin on May 27, 2015
I regret of suggesting Skoda car to my Cusin brother.Recently his car starts to malfunction and because of Huge compaints thats coming with skoda products he had to sell it very cheap price and he blamed me.I dont belive the skoda to be worthy of buying their cars, So i make it a point that what ever good looking cars that come of their dealership i wont buy their cars nor do i suggest it. I came to know that Cochin Marikar motors is fraud dealership.So i request the concerned authorities to close all the dealership of Skoda in Kerala as well as all over india. I suggest you to close the Company...
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Skoda India - engine noise issue [Resolved]

User
 Cheţu Patel on May 24, 2015
Rge. No. :- GJ-5-JD-9686 OWNER:- KESHUBHAI SOJITRA dear sir, kindly check our cars problem its a engine noise come out last 2 months and our car is in your skoda workshop last 15 days but still not short out my problem if it cant then please cancel my booking of 2 Octavia and 2 superb cause i don't wont to buy this company's car who can not satisfy ma problem till 2 months if you can satisfy me then i an think to buy this for cars other wise i can cancelled all this thankyou keshu sojitra...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - CHEATED BY SKODA SERVICE CENTER(MARIKAR ENGINEERING COCHIN)

User
 Mithunthomas13 on May 23, 2015
Dear Skoda, I am an exciting customer of skoda rapid reg no: KL 42 G 9500. the vehicle was having a suspension problem from the beginning of time which is mentioned from the first free checkup and they said it would be fine after a few kilometres of drive. on the first service(20/1/14 invoice number 2776) they said there is a leak in the front shock absorbers and they promised me a replacement under warranty. but they said the shock absorbers was not in stock and did not replace in the next service also telling shortage in stock. we were following up and still there was no luck until 18/5/15....
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Skoda India - Clutch Problem

User
 Suresh Venkatesn on May 20, 2015
I own a Skoda Rapid bought in march 2013 . It developed clutch issue in the first 15K km. They said it is due to Driving style. It also had a gear issue which was covered under warranty. The clutch was a paid replacement. Now the car has run close to 30K Km. Again the clutch and entire assembly has become faulty and once again they say it is due to Driving style. There are many other cars on Indian roads where we do not see such problems. Looks like they have a genuine issue with design but they are parking this issue on the customer. Thus, please be careful before you make buy decision with this...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - Non redressal of complaint since a year

User
 agr nik on May 14, 2015
The sagar auto tech dealer of bhopal is unnecessarily creating delays in rectifying clutch problem of Skoda rapid -MP04 CN 0331. Because of tight clutch driving since a year I am facing severe ache in my leg creating further health problems. Please look into the matter as soon as possible...
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