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Skoda India Customer Care

Skoda Auto India Private Limited

A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:1800 209 4646
 1800 102 6464
Mobile:+91 240 6631 111
 +91 240 6631 222
 +91 240 6631 333
Fax:+91 240 6631299
 +91 240 6631199
 
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Skoda India Complaints & Reviews

Skoda India - bad service in service center arumbakkam

User
 Raafi Mohammed on Mar 23, 2015
Sir/mam i purchased my octavia may 2014 my car got breakdown 22.3.14 night 11 of clock roadside service helped me but till now no service adviser called me but I tried 20 times to speak with service adviser but no response my car is on warranty Pls do needful to make my car ready after service (worst response from service side)...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - False commitment and unnecessary parts change

User
 singhaps on Mar 16, 2015
Dear Team, I have Skoda Rapid registration no. UP 32 FR 0444, got 1st service done at 15000 km at Vishal Cars Lucknow. As per the scheduled chart for service attached only engine oil and oil filter should be replaced, instead they have changed alot of things which as per chart given by skoda was scheduled for 30000 and 45000 kms respectively. Attached is the bill and other required details. Even after reiterating that they have not done the work as per scheduled chart, they replied the chart is not correct, what we suggest the work is done in that way and charged the bill likewise. Attached...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - not at all responding

User
 uravakonda bharath kumar reddy noble on Mar 11, 2015
Worst service centre i have faced its already 23 days i have give my vechical i have given in service centre worst service advisor till no your company has not even provided a loand car daily i am spending 500 rs if you guys are not responding i will file a case....
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Poor after sale service of skoda

User
 Rajendrauniyal on Mar 7, 2015
Worst after sale service, wil make sure no friend of my ever buys a skoda car. Had brought a skoda rapid last year. It had a accident in October, not major, even the air bag didn't activate, bumped on the divider. It took the repair 3 months 9 days, and a bill of 2 Lakhs 40 thousand. Within a month, a car suddenly stopped after driving for 3 km. the car was towed to the service centre. Now the service station has estimated amount of 1 lakh for me. I don't know wat to do. It's their fault that they did not check the car properly. They say a part of engine burnt due to overheating, they accept they...
Complaint comments Read comments [1] Complaint category Car Dealers

Skoda India - Poor customer service in Nawab Motors, NOIDA

User
 nitingaur0 on Mar 3, 2015
Rapid TDI, UP14 BP 0127 I gave my car to Nawab Motors Workshop, Noida on 29-Jan for accidental repair. I clearly wrote in insurance claim form and also told bodyshop advisor that tyre was also damaged and need to be replaced with brand new of same brand and specification. They told car is ready and I'll get the car on 9-Feb after insurance clearance. I was told that there is a delay in submitting invoice to insurance company but could not explain why. I went to workshop on 11-Feb to get the car. They told they have not received insurance clearance. I waited in Service Manager's cabin for...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Car Not Repaired Properly

User
 Akinchan on Feb 26, 2015
My car "Skoda Octavia" got damaged in a car accident. i sent it to nawab motors noida to get repaired. they filed insurance and repaired it. but they did not fully checked the car and left some important parts of the car unclaimed and unchanged such as rear axle of the car and because of that the cars performance is drastically sacrificed. Nawab Motors is taking it very lightly and not listening....
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - Money taken by skoda but car sold to another customer

User
 Nupur kohli on Feb 25, 2015
We have booked a car suggested by Praveen working with Skoda.

Even after paying the amount we were told that the car we have selected has been sold to another customer, and we are being forced to buy a higher version . They have all our money in their account and concerned person is not even picking the phone....
Complaint comments Read comments [2] Complaint category Car Dealers

Skoda India - 3rd class paint work on brand new car

User
 gaurav2423 on Feb 18, 2015
My rapid was stuck in an accident and my right rear door was damaged. The history of Skoda and there parts availability is well known to everyone. Anyway i got new door in next 15 days and service supervisor told me it will take 2 days for fitting and paint work. I gave the car, when i got a call that your car is ready we visited and were shocked to see that one original door is silver and other is light sky-blue and the amazing thing is the supervisor and rest staff didn’t find any mismatch in color and said it’s really a fine work. After a long argument they agreed to paint and this time...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Electrical Issue with 2009 Skoda Fabia

User
 Vikramdua on Feb 12, 2015
Hello, I own Skoda Fabia 2009 Registration number DL8CL 6422 . Last year Steering and air bags light started flashing on the dashboard . We gave the car next day to Nawab Motors Noida for checkup. They told us that there is no issue and erro went away after Scanning and clearing the error. But the issue occurred again and went Back to them again . Since they the car had gone back 5-6 time and every time we get some other excuse like, old battery, Faulty relay, Software update and now they are saying their is something wrong with Engine wiring . Now the car would not run at all, it just starts...
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda - redress an issue related to extended warranty

User
 Krishnan Potty on Feb 12, 2015
Dear Sir, Sub: Request to redress an issue related to extended warranty Since I am unable to get a helpful response from your service center M/s Marikar Engineers PVT LTD Thiruvananthapuram, I am turning to you as my next resort. I have purchased Skoda Fabia 1.2 TDI from Marikar during August 2011; with an additional payment of Rs. 10, 423/- for getting extended warranty of two more years. So I enjoy a warranty period till August 2015. Enclosed is the copy of the invoice for your reference. My vehicle number is KL-16-G-8869. I did all the service and repair from authorized service centers...
Complaint comments Read comments [2] Complaint category Car Dealers

Skoda India - clutch replacing

User
 saxena.chetan on Jan 29, 2015
I have skoda fabia 2010 model. It has run over 1 lac kms. After my last service it started giving me problems in terms of pickup. I recently got it checked up at giriraj motors in gurgaon and I was told that the clutch needs to be changed. An estimate of 45 k was given to me. I feel it is a killer to have skoda cars as already the last service costed me bomb and other services were also not below 11 k. I got mr sanjay shuklas email address and I tried to find out the reference nos of the parts. He has responded with the cost after so many follow ups but not what I wanted. Now with so many reminders...
Complaint comments Read comments [3] Complaint category Cars, Parts & Vehicles

Skoda India - Skoda Rapid Ambition 2012 model Fuel injector issue

User
 VipinBlr on Jan 26, 2015
Hi, Our Skoda Rapid Ambition 1.6 TDI, bought in October 2012, recently had an issue of a blinking "Emission and coil" indicator, in between a drive. When it was taken to the Bangalore KR Puram service station, they diagnosed and the issue seems to be with Fuel injection system. The service station has informed us that they have sent a detailed report to the Skoda technical team and the reply is expected by Jan 27th. The initial reason seems to be fuel adulteration, but as all car owners, we fill it from the PSU outlets like Bharat Petroleum, HP etc, so we are wondering about the reliability...
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Skoda India - vibration in steering wheel when brake applied @ 100 km speed

User
 sadique999 on Jan 22, 2015
Sir, I own a skoda rapid, with a registration no TN 49 AM 1999, Of aug 2012, i experienced terrible vibration in steerIwheeel brake applied.I did my 1st service at Guru Dev motors Trichy.The problem was not covered under warranty, They Changed the disc and brake shoes.i am having the same fault after running for a year ie after RunnIng for 9000km, plz do the needy.Tha Sadiq Haja...
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Skoda India - TERRIBLE SERVICE OF JIA AUTO IN KOLKATA

User
 PKB12688 on Jan 14, 2015
I have bought two skoda suberbs and paid more than 57 lacs downpayment and JIA AUTO services in Kolkata has created nuisance in my life. The car stops automatically even after I paid 20000 for a new fuel pump just two weeks from now. Mr Shobin Roy is of no use and so are the owners. They do not give feedback on time and the parts are never there. I also feel that there is some theft happening in the centres and parts are being misplaced or duplicate stuff is put. I have decided to do a legal case if needed. Kindly ensure that I get my car on time without any monetary or mental headache. Car...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Service

User
 blazerulez on Jan 11, 2015
Sir, I am really glad that skoda immediately attended to my complaint.The injector were replaced for free.The software was updated for the ECU and lastly the vibrations from the Stearing too was sorted out after polishing the disks.I would like to mention the overall experience into two segments. Prons: 1) Problems was immediately attended. 2)Kept me updated. 3)Injectors replaced under good will. Cons: 1) The alignment and uneven wear of tyre problem was not sorted.The service people said that, they dont have the facility.The car still steers to the left when the steering is left free...
Complaint comments Read comments [1] Complaint category Car Service Centers

Skoda India - Delay in service delivery and bad quality service

User
 Santhosh Bm on Jan 5, 2015
Skoda fabia car with number KA-55 M-756 was given to service in mysore SAGAR service centre.The service was very much delayed and it almost took 1 month for repairs .Even after so much delay car service was not satisfactory.Many car parts was not replaced sighting the reason of non availability of parts even after 1 month.This was the worst ever service we recieved from skoda services....
Complaint comments Read comments [2] Complaint category Car Service Centers

Skoda India - POOR AFTER SALES SERVICE

User
 dogarbaba on Jan 3, 2015
MY CAR MODEL IS SKODA-SUPERB REG NO (CAR NO) MH 02 DN 4070 IN THE NAME OF RAJMAL DALICHAND PAREKH AND COMPLAINT NO IS 251.4141.024 AND MY CAR BROKE DOWN IN VASAI AND SINCE THEN I HAVE HAD PROBLEMS IN CO ORDINATING WITH THEM AND THEIR RESPONSE TO MY MAIL AND PERSONEL INTERACTION IS NOT SATISFACTORY AND ALSO DISSAPPOINTING TO SAY THE LEAST. i HOPE THEY TAKE HEED AT LEAST THROUGH THIS FORUM AND REDRESS MY ISSUES IMMEDIATELY. MUKESH PAREKH (9820306680)...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Skoda India - EGR PROBLEM

User
 Abhinesh Mittal on Jan 3, 2015
FROM LAST 3 MONTHS I HAVE BEEN FACING PROBLEM IN MY EGR PART OF SKODA RAPID. THE CAR IS CURRENTLY IN A WARRENTY PERIOD. STILL THE COMPANY IS NOT TAKING ANY ACTION TO REPAIR OR REPLACE THE DAMAGED PART.MY CAR IA NOT CURRENTLY IN THE POSITION TO DRIVE.I M FACING HUGE AND INTENSE PROBLEM TO COMMUTE. OBEROI AUTO SALES IS THE DEALER OF SKODA IN DEHRADUN. I WOULD LIKE U TO TAKE AN ACTION AGAINST THE DEALER AND THE COMPANY. THANK YOU....
Complaint comments Read comments [2] Complaint category Cars, Vans & SUVs

Skoda India - Unsatisfied quality & dealer service

User
 Jagdish Limbani G on Dec 30, 2014
Dear Sir, Veh Regn No: TN45AT5270 Name of Customer: Mr Jagdish Patel Dealer Name: Gurudev Motors (Trichy) Dealer Location: Trichy Vehicle number : TN 45 AT 5370. We own a Skoda Yeti 4x4 model purchased from your Dealer. We are unhappy with their service right from the starting. First Issue was the wheel alignment problem, Second was the audio system problem & now the AC problem. For your information, We have done all the service in time and with your authorized service dealer only. We have never allowed a local mechanic to solve even a small problem. Even though a Head Light...
Complaint comments Read comments [2] Complaint category Car Dealers

Skoda India - my skoda rapid,1.5 years,26000 kms, 10 times in the service station, with more than 100 days and still its back to square one

User
 Cris Thomas on Dec 28, 2014
Dear Sir, Good Day!!!I am writing this mail with at most dissatisfaction and depression on buying your esteemed vehicle. to be very frank it was always a dream come true for me to have a vehicle owned by Skoda. In my family we had two, one was with my dad a Fabia and with me a Skoda rapid(my first owned car).i have dreamed and pooled in a lot of effort to have enough money to buy my favorite. 1, Unfortunately from the next month i bought this car i was facing a lot of issues on it. it started with a rust seen in the engine room, and when i show it to the vision skoda service station,...
Complaint comments Read comments [5] Complaint category Cars, Parts & Vehicles

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