Skoda India Customer Care

Skoda India Customer Care

Skoda Auto India Private Limited

A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:
1800 209 4646
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1800 102 6464
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Mobile:
+91 240 6631 111
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+91 240 6631 333
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+91 240 6631 222
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Fax:
+91 240 6631299
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+91 240 6631199
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Satisfactory Rating
17%
Complaints
468
Responses
113
Resolved
69
So far so good - The company responded to our notifications and is working on resolving complaints.
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Skoda India Complaints & Reviews

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Skoda India — Car not delivered

 rishabhkeshwani on Jan 28, 2016
I have made full payment of my skoda Rapid to Channel Motors, Haldwani.
I was assured that i will get the car on 18 jan 2016.
Which was postponed to 28 Jan 2016 and now to 2Feb.
I am very disappointed with the team of Channel motors.

They dont revert and there is no communication from the company or the dealer....
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Fuel pump nhi de rhi

 Bhagchand Meena on Jan 17, 2016
Sir ji mene gadi khridi thi 2014 m per mata ne kha tha ki gadi forien ki honi chaiye per meri gadi ka fuel pump kharab ho gya h mene company m 5 jan. 2015 ko buke kiya tha per service center wale kh rhe h ki fuel pump india m nhi h. per ap aise company ko kaise permit dete ho jinke parts india m nhi h...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Failure of battery and clutch within 15000 kms.- chassis no:tmbbjjne1ea007654 - vehicle mh48ac - 0977

 ramakrishnanmk on Jan 16, 2016
My Skoda Octavia, chassis no: TMBBJJNE1EA007654, which has barely run 15000 kms. is now with Autobahn - Jogeshwari, for service. Both the battery and clutch needs replacement. They have provided me with an estimate of approx. Rs.40, 000.00 Failure of battery and clutch within a span of 14 months/ 15000 kms. indicates the material used is inferior. Besides, the attitude of Autobahn is deplorable. They keep on calling me, to authorise them to open the clutch assembly. This is not one would expect buying an expensive car. Any assistance in resolving this matter will be appreciated. Thanks, Ramakrishnan...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Mount of skoda rapid

 Nikunj Goenka on Jan 9, 2016
It's not a complain . I just wanted to know that whether mount of Skoda rapid come under warranty or not. Please answer my query as early as possible and also contact no whom can I talk to. My number- 9830033971...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Service advisor not responding at the given time. [Resolved]

 Nikunj Goenka on Jan 8, 2016
My car is at jia auto workshop Kolkata . The service advisor is not contacting me for any details of my car so I have to call him . Today on the 8th of Jan he was supposed to call me but he didn't. Last I had called him on the 5 th of Jan and he told he will call me on the 8th surely. Please look I the matter. I don't like people who doesn't respond on the said time....
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Clutch & flywheel for skoda rapid gone wrong just after 19681 kms

 tulikalipi on Jan 8, 2016
There has been no response to my previous complaint made in DEC, 15. i do not understand why there is no reply from the company neither the dealer. I still feel strong action should be taken against the company for such faulty part put in the car which gave away just after 19681 km . This took hefty amount of Rs 43000 just after one year of purchase....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Skoda laura car service

 nishumiglani on Jan 1, 2016
I am highly disappointed with the pathetic behaviour of skoda kurla worship in mumbai wherein since 16th dec 2015 my car is in workshop for my steering lock basic service and wheel logo work.service advisor nitin first took two weeks to give estimate then he told 25k will be amount I gave go ahead yesterday he called that I should collect car but to my surprise wheel logo work was not done and when I asked steering lock status he said oh I will check then he reverted that it will take more than fifty days for the part but I should pay advance and I should take car now and should get it repaired...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Service order no 56289 [Resolved]

 vijayanandc on Dec 31, 2015
Hi, I towed my car to M/s Vinayaka Cars Service station, K.R. Puram, Bangalore on 30/12/2015 at 9.00 in the morning. Till now the service advisor Mr Yoganath has not touch the car. I still don't know what is the fault. Such a poor management and approach to break down cars. Very poor after sale service. I am planning to lodge complaint with Consumer court and want get rid of the car for very poor after sales service....
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — Unethical charges for clutch work in vehicle

 madhu.adoks on Dec 30, 2015
Dear Sir I am writing this mail as my last hope, I am getting no answer from anybody regarding the issue and that make me to write a mail directly to you, I want your support, I owned a Skoda Laura( registration no as HR 35G 9239) and in month of May I had found some problem of clutch paddle down and accordingly I had sent my vehicle at service center Saga Skoda on 29-05-2015, after servicing and bleeding but without replacement of master and slave cylinder my vehicle had delivered to me on 30-05-2015 and at that time as per service centre Saga Skoda documents there was no problem is found in my...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda Auto — Skoda superb service isuue [Resolved]

 Anil Mundada on Dec 30, 2015
Manufacturer of Vehicles under the name and style “SKODA Auto India Pvt. Ltd”, while the Dealeris the authorized Dealer of the Company, as well as after sales and service provider, having authorized Service Station of the Company. AND The Complainant states and submits that the Complainant had purchased a Car from the Opponent Nos.1 and 2, known as “SKODA SUPERB” in the month of May 2009, accordingly after completing the sale and purchase formalities the said Car was registered with Regional Transport Authority Office, Pimpri-Chinchwad, Pune vide its registration No. MH-14BV-1100. It is...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — Skoda audi a6/ manufacturing defect

 gunasekhar14 on Dec 21, 2015
I Venkataramaiah brought Audi A6 car on 25th Feb 2015. I found defects which were reflected in the dash board signals and immediately customer care center Hyderabad. They advise me to contact Chennai customer care center. They immediately send a vehicle through which they lifted and carry the car to chennai ambattur customer center. This defect was noticed when vehicle mileage was only 1394 kms. A replaced steering which costs Rs 1, 77, 556 besides several nuts and bolts. They have to change the battery also and the invoice figures shown is Rs 2, 05, 054 but the same was not charged against me but...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Engine failure and worst after sale service [Resolved]

 sahrash on Dec 16, 2015
My Skoda rapid has covered only 15K km, engine has brake down. CAR has been given for servicing but from last 10 days issue is lying with Skoda service center, no proper information. They are not able to say why failure has happened and how and when they will repair. Vehicle Number - HR26CE8697 Mobile No. - 8222838881...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Skoda India — After sale service [Resolved]

 suruja on Dec 14, 2015
Skoda rapid ... warranty period car ... rapid ... standing for last 20 days ... at virraj skoda pune at baner... with out any solution of problem of injunctor or any other ... every concerned person just saying that ... we cant do without approval ... vehicle no .. MH.11. AW .8879...
Complaint comments  Read comments Complaint category Car Dealers

Skoda — Gurudev motors are downright in spoiling skodas remuneration!! Beware skoda!! [Resolved]

 suresh kumar karuppusamy on Dec 13, 2015
I, Suresh, am hailing from Chennai. I own a Skoda Octavia Reg. No.TN 01 AB 5000. Last November 6th I had taken my car to gurudev motors (Arumbakkam Br.) for some specific jobs to be attended.They made it a half day affair by saying that they had to check upon the availability of the specified spares & give an appointment. Well, i recieved an appoinment on 12th..saying that the required spares are ready ..i took the vehicle there that day itself and those people there promised me to give a quotation the very next day..After that episode there was absolutely no response from them so I started...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — Defective cars [Resolved]

 dhananjairai on Dec 6, 2015
Skoda India is highly unreliable and worst auto MNC in India. It is highly recommended to avoid purchasing products of Skoda India, which is a failure in India with respect to its services and customer satisfaction. There are several incidences of bad customer experiences in India and I am providing information for one of them. We had purchased Skoda Rapid in 2012 from Himachal Pradesh. They had a new dealership in Himachal and the initial behavior and services were reasonable. In May 2015, we were travelling from Nasik to Mumbai when suddenly steering of the vehicle became hard and restricted...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Skoda India — Manufacturing fault in skoda superb car [Resolved]

 Enjay on Dec 4, 2015
I bought a Skoda superb MH01BY0744 in Jan 2015. Since August the car is giving trouble. All the malfunction lights on the dash board light up and the car starts giving jerks while running. Have sent the car thrice and each time was told that Traction Sensors are faulty and that they have been replaced. The problems comes back after 1-2 weeks of running. There is something majorly wrong and the company is not being truthful about which part needs to be replaced....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Booked skoda rapid paid full amount not delivering car and after 1 month cancellation no giving refund [Resolved]

 Dipak J Mendpara on Nov 30, 2015
Booked Skoda Rapid elegance plus 1.5 diesel on 4 October with Senator Motors, Goregaon West. On request of dealer, paid entire 13L on OCT 27, 2015. Delivery was expected by Nov 4. No car received. Finally cancelled booking on 13 nov 2015 as dealer said showroom is closing ... Continuous follow-up. False promises from dealership to return money. Now even after almost 15 days, no money received. Noone responding to our mails. my Contact no : 9833933127...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Booked Skoda, paid in full, no car, no refund in 2 months after cancellation [Resolved]

 Anamikac on Nov 29, 2015
Booked Skoda Octavia Ambition 1.4 Petrol on 7 July with Senator Motors, Chandivali. On request of dealer, paid entire 19.34L on Aug 27, 2015. Delivery was expected by Sept 10. No car received. Finally cancelled booking on October 8, 2015. Continuous follow-up. False promises from dealership to return money. Now even after almost 2 months, no money received. Noone responding to our mails. Skoda on facebook giving standard response that they are "investigating" for last 3 weeks, without even calling up to find out what the problem is or citing any timeline....
Complaint comments  Read comments [1]Complaint category Car Dealers

Skoda India — Rapid Car Delivery without RTO registration & Fruad Insurance Policy [Resolved]

 HarishMH48 on Nov 28, 2015
On 3rd Sept 2015, delivery was given for the new Rapid Automatic after I making the payment for the RTO charges, Insurance Policy premium and cost of Vehicle. After 2 and half month when I received the original policy document Ireliased that the policy document had different Chasis # and engine #. Further I happened to check with the RTO and reliased the vehicle is not registered with RTO and fake number was issued while delivery of vehicle. This is a pure case of fraud and cheating. Also further after filing a complaint on 21st Nov, since then no reply has been received from Skoda till...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Constant electronic failure in my car [Resolved]

 adi26 on Nov 17, 2015
My car skoda superb MH02BT8692 brought on october 2010 driven only 46000kms i have been having major electronic failures since the time i have purchased this car my first problem has been with the fuel guage which has been changed 4 times and again the fuel guage is not working again which was last changed last year .. we have had many malfunction lights coming up time and again and have send the car several times to workshop and they would reset something and give it back .. well now i am again having a traction control and abs light come which has happened last year and the same was changed ...apart...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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