[Resolved] Skoda India — Car service

Arun Namjoshi

from Darwha, Maharashtra

Address:

Nagpur, Maharashtra, 440015

We had given our car MH-31-EA684 for routine service on 6th October 2016.
We regret to say the following:
1. The floor supervisor informed us on phone spelling out number of repairs to be carried out, we asked him to list out the repairs in writing including applicable cost so that we can arrange to carry out the repairs, the request was not complied. We feel that the said supervisor was telling all the things to make money for company for unwanted repairs.

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Nov 25, 2016

Complaint marked as Resolved

Skoda India customer support has been notified about the posted complaint.

Oct 22, 2016

Updated by Arun Namjoshi Routine service car MH32EA684 date 6th Oct 2016. We regret to say that the skoda Service station at Nagpur insist on owner or owner's representative not to witness repairs and specialy replacement of oils, we have feeling that the said dealer or his representatives may have a intention to cheat the car owner!

Oct 22, 2016

Updated by Arun Namjoshi Time taken for routine service by the service provider is inordinately long, they retain the car for more than 8 hours.
We request Skoda india to look in the matter and do the needful.

Verified Support

Oct 24, 2016

Skoda India Customer Care's response Dear Arun,

Kindly share your contact details. Accordingly we will have our service representatives will connect with you.

Regards,
SKODA India