[Resolved]  Skoda India — complaint against jai auto service

Address:New Delhi, Delhi

Hi sir/ma'am i was give the car for regularly service at jai auto okhla Delhi from the date 14th of may2015 service adviser name vinay solanki which as taking the car and note the observation . He was called me after 6-7 days and said to me sir your car service is ok and finalised checked ok. I was reached there after 1days morning and then checked the car when i did the on engine by key and checked the car i was found the fan running unnecessary automatically but a/c is cooling properly which is not this fault before that than i called mr.vinay and aware about this .he said reply me sir i once again check the car and called u after the check .i said why are create this problem when you checked the car at the time for received that time was this fan is working properly . Sir today i present at jai auto service centre, , after25 days but my car is not done and fan is not working properly and a/c is not cooling .then firstly i talk with adviser . but not giving satisfied answer. Only saying sir i check the problem. "sir last time i checked the car the fan is on unnecessary but a/c is cooling.and today i check the car a/c button is on and showing green light but it is not cooling." Sir, i am MBA student n my exam is running i face big problem for up n down n everyday taking paid cab which is very costly because i havn't any other vehicle. i haven't free time for sit jai auto .i am very upset so, i request to u please solve this problem. Thank you! Arun kumar DL2cal-7778 skoda laura [protected]
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Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2015
Skoda India Customer Care's response
Dear Mr. Arun Kumar Gurjar, We apologize for the inconvenience caused. We have noted your concern and will have our service representatives connect with you soon. Regards, SKODA India
Verified Support
Jul 28, 2015
Skoda India Customer Care's response
Dear Mr. Kumar, we have resolved your concern. Hoping it is up to your satisfaction. Do feel free to contact us for any further assistance. Regards, SKODA India
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