[Resolved]  Skoda India — Defective Rapid piece

Address:Mumbai City, Maharashtra

In the first 2 months only, the car has started heating up & so called Skoda technicians couldnt arrest the problem. They had replaced the whole engine. But the situation never changed & now some other problem has started. When asked for replacement of full car, they claim it to be under warranty & hence all parts can be replaced. Only tyres are now left to be replaced & fortunately the make is of Apollo so they are still running. Had it been from Sooda im sure they would have had been replaced by now. Its quite unfortunate that Sudhir Rao as India Skoda head is ok with all these feedbacks. He is not worth being at that position. If Skoda wants to sustain in India for long, its high time the leadership is changed & some one really xhange the customer experience under his/ her realms. Hefty pay checks to head is not taking Skoda India anywhere
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1236
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information