[Resolved]  Skoda India — Ecm failure

Address:	560043
Website:	Unsure what this means

On the morning of 28-Nov-15, I tried starting my car (Skoda Laura F/L Ambiente MTI.9 - KA53P 0534) which was unused for 3 days and could not as it just wouldn't crank. I immediately called the Skoda Service centre at Singasandra, Hosur Road, who provided me details of a person who they stated was the on-call mechanic from Skoda. He and his team visited the next day and checked my vehicle and weren't able to detect the problem and recommended towing the vehicle to the service station so they could take a closer look and try to resolve the matter. The very next day, I called for a flatbed towing company and had my car towed to the service centre, when I was assured of having my car looked into, fixed and ready to drive back. However, this did not happen and there was inordinate delay in getting back to me on the main problem. After about a couple of weeks, I was informed of a problem with the ECM and that I needed to replace the same. My immediately reaction was disbelief as I don't understand how such an important component could get damaged on a car which is just about 5 years old (bought brand new from the showroom). I checked on insurance and provided all details required; until today, I haven't heard back from the team and I am unsure further steps. It is now over 2 months since my vehicle is parked at the service centre. I am surely not willing to pay for a defective part, the ECM (cannot describe it any other way as I simply cannot understand why I would pay 17 lac for a car with an ECM that costs a lac getting to be defective in 5 years); this is not a part of the car that can be subjected to the daily wear and tear. Look forward to a resolution from the Skoda team.