[Resolved] Skoda India — Extended warranty not recd in spite of payment done at the time of buying the car.

Advait Pandya

from Mumbai, Maharashtra

Address:

400071

My skoda Ralid car was bought from Rg`s auto. DSa - Haren and thru senator in april 2015 at the time of buying had paid Rs. 17721.00 for extended warranty. However skoda dealer shut skoda service in mumbai and now when i need the extended warranty beyond 2 years neither skoda India not skoda dealers autobahn or jmd ready to help.
Since senator is already closed as a skoda dealer neither are they traceable nor reverting. Have written several emails to customer support skoda India and mukul - AM refuses to reply or revert .

Skoda india has to extend my warranty or arrange to refund the money as the dealer shut shop suddenly without any information to me.
Inspite of several reminders customer skoda india refuses to revert and help.

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Nov 18, 2016

Complaint marked as Resolved

Skoda India customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Skoda India Customer Care's response Dear Advait,

Kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you.

Regards,
SKODA India.