[Resolved] Skoda India — I want to inform you about a complaint with aircon vent in octavia 2015 elegance

anuroop patra

from Idukki, Kerala

Address:	Thiruvananthapuram, Kerala, 691001
Website:	Consumercomplaints

Mine is a 2015 Elegance Skoda Octavia.I am extremely dissatisfied with the quality of Aircon vent adjustment knob.
3 of the knobs came out when I tried adjusting the direction of wind after the car was parked in the sun for a while.
I am currently in your Trivandrum service station and when asked about the problem, they say it is broken and has to be replaced and doesn't come under warranty.
It is shameful and extremely disheartening that Skoda which is a quality oriented company is providing such an expensive vehicle using low quality parts.
I feel cheated .please do something about it.

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Jun 9, 2016

Complaint marked as Resolved

Skoda India customer support has been notified about the posted complaint.

Verified Support

May 09, 2016

Skoda India Customer Care's response Dear Anuroop, kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India.

Verified Support

Aug 01, 2016

Skoda India Customer Care's response Dear Anuroop, we are still awaiting your contact details. Please share the same so that we can quickly get in touch with you and help you resolve the problem. Regards, SKODA India.