[Resolved]  Skoda India — Irresponsible service person and managers

Address:

620001

I have already raised a complaint to skoda on this. There is no proper coordination inside the skoda between the departments and each one is complaining about the other department.

There is no proper comittment on the delivery of the car after servicing. Everytime there is a delay or they will let us come again giving stupid reasons like they are overloaded.

now I took my car to service from chennai to trichy since the serivice is over due, but the trichy skoda service(gurudev motors) also super fast.

I am not sure how skoda recruited all this guys, such a dumb guys.

coming to the point, the service is done and the engineer found the wheel barring has to be replaced, the coordinator havent told this over phone to me, when I reached there he is buidiing this story and said take the car and do it in chennai, but the service enginner saying its not advisable to drive from here to chennai with this condition.

The service coordinator is a useless guy who dont even call and inform us anything, I called him almost 6 times to get the status.

Now the barring is available in chennai guindy office, but he is saying I dropped a email and waiting for the reply. if he didnt receive the email today I have to wait till friday or saturday for this one.

I request Skoda to assist me on this and take an immediate action to get the work done.