[Resolved]  Skoda India — last one year breaking system is not working properly

Address:Gurgaon, Haryana

I had purchased skoda Fabia car in 2011 Jan from Giriraj Motor Gurgaon dealer, From last one year breaking system is not working properly, i had given the car for service to resolve the same, service guys changed the break pad and charged me more money which is specified on the website, but problem is still the same.Problem is when i push the break pedal, Break pedal is coming back and staring gets vibrated.This problem started when my car was at 18000 Km . to till now, (26000 Km) every time service engg says it is working fine. today i have again given the car for service for the same problem Now he say that your disk is not working properly, disk replacement is required.As per my knowledge its not possible that disc replacement is required in just 18000 km.Also he says that i will have to pay Rs. 5500 to replace the disk. My car is in under extended warranty. We are not getting any support from the skoda auto, which is very troublesome. I am planning to file case in consumer court if i will not get any solution for my complaint from the skoda auto within 7 days. Last time i have lodge a complaint on customer care but i have not received any response from skoda auto.It is humble request to support me on the same issue asap Car Detail: Car No. HR26 BG 3042. Job Card No. 91475 Eagerly waiting for your reply. Thanks and Regards Nitin Jain [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
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Hi All,
This is regarding complaint of my skoda car no. HR26BG3042. I have tried to lodge a complaint regarding brake disc but one of your executive named Reshma has not willing to help me. I have called her multiple times but she is don’t want to lock my complaint. She told me that the complaint has been locked but she has gave me the old complaint id which has not resolved till date.One of your executive named Illiyas misbehaved with me and disconnect my phone .I am trying to get in touch with your helplinenos. But
Thanks
Nitin Jain

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