[Resolved] Skoda India — Manufaturing defect in EGR COOLER IN MY CAR FABIA NO UK07AK5495 | |||
This is to inform you that we don’t want to change EGR cooler in my car. We have already changed two times the EGR cooler from C&T, Meerut dealership in Sep 11 & Dec’ 11 respectively and along with this, as per your advice we have changed one time HALF ASSEMBLY from your dealership i.e. M/s Oberai Auto, Dehradun in Feb’ 12 on your assurance that there will be no problem in vehicle in future. So, now, I am not interested to change EGR COOLER again, I want to recall you that we had purchased two same modals with your dealership in 2011 & my friend had returned his car bearing no. UK07AK5494 in 2012 which was suffering with same problem you can check it with your records also, as this is manufacturing defect in this part therefore I have decided to return this car, kindly let me know what action needed from my end. I have left my car with you on dated 17th Jan 2015 its around 13 days passed, without car I have no other option to hire taxi on daily basis hence kindly arrange the reimbursement of these charges also. Kindly look into above on priority. Regards, Deepak Aggarwal [protected] Was this information helpful? | |||
Complaint marked as Resolved
Skoda India customer support has been notified about the posted complaint. Verified Support Aug 12, 2015 Skoda India Customer Care's response Dear Deepak, your concerns have been addressed and resolved by our service team. Hoping it is up to your satisfaction. Do contact us in case of any further assistance. Regards, SKODA India
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2 Comments | |||
Comments
No response from your costumer care after sales manager Mr. Sanjay Shukla Gurgaon so many mail to him by my side but no reply from your side.
Reply
Dear Mr. Deepak, We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you. Regards, SKODA India.
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