Skoda India — my skoda rapid,1.5 years,26000 kms, 10 times in the service station, with more than 100 days and still its back to square one

Dear Sir, Good Day!!!I am writing this mail with at most dissatisfaction and depression on buying your esteemed vehicle. to be very frank it was always a dream come true for me to have a vehicle owned by Skoda. In my family we had two, one was with my dad a Fabia and with me a Skoda rapid(my first owned car).i have dreamed and pooled in a lot of effort to have enough money to buy my favorite. 1, Unfortunately from the next month i bought this car i was facing a lot of issues on it. it started with a rust seen in the engine room, and when i show it to the vision skoda service station, they rubbed it and applied some grease and told me that now it will be fine. i thought i would accept it, so that i could keep a rapport with them since i will be forced to come to the same service station.( for ref please find the attachments for the same).2, The second issue started when i told them there is metal rubbing kind a sound coming from the wheels, when i told them regarding the same, they told me it same with all the skoda cars. i was forced to believe it since this is, since i am layman, donno much about the mechanical side of the cars.3, The third issue started when i started facing issue with the breaking system, on an emergency breaking the breaks used to hold and released, then it takes quiet a seconds(not micro seconds almost 5 seconds) to hold it back, which leaves the vehicles for almost 2, 3 meters without break. when i was told about the same they said it is common for the skoda vehicle, i believed that too.4, The funniest part is when i gave my vehicle for my first service the rotor was bend which required skimming, then the the break pads where replaced, which was surprising. the ones which they said that was common with all Skoda's become a replacement for the same, with that the replacement and leveling the rotor, the sound issue got over but still the braking issue is there.5, At last after 1000 Kms from the service it is been noticed that the alignment has been gone and the tiers have been worn out and the iron threads started coming out. i am not sure if it is also common for all the Skoda's at a running Km of 16, 000Kms(remember the service center has done the wheel alignment and wheel balancing during my 1st service) . i never complained coz still i believed in you even after knowing the guys are fooling around with me. i am sure the wheel alignment will never go wrong unless someone fiddles with it, that too purposefully.6, the sixth Issue started when the heating coil started blinking when i was travelling from Bangalore to Kerala, as per the customer care instruction i have taken the car to the Mysore Skoda and donno what they did!!! they said now it is all good and told me you can continue with my journey, they too charged 650 rs for the same, just after 20 kms it started blinking again( now that 650 also gone in the drain ). but somehow i managed to reach wayanad, when i reached kerala, i just opened the engine cover, my the sight was much more disappointing there is an oil leakage and the oil was scattered all over, i went to the vision skoda with the same and told the whole stories, (dated :22/11/2014) they took a whole month to investigate and gave the vehicle back on 22/12/2014.7, The day i went to take the vehicle back, i just opened the engine cover and now it is not the oil but the diesel is leaking on the fuel injector portion. i was asked to wait till 3 in the evening and got the vehicle back.8. Then i started the journey back to my place just after 20 kms the heating coil warning light started blinking again, was just wondering why i gave a month for them to experiment my vehicle. considering the fact that the heating coil is blinking and as per the instruction from the service center they toed the vehicle to the service center, and after two days the got the vehicle back to me saying it is all fine.9, yesterday the so said perfect vehicle was taken by night to pick up my wife from Airport and after traveling almost 16 km my whole vehicle started smelling like diesel and when i opened the engine room there was lot of diesel dipping from the injector. late night at 12:30 i was sure nobody could help. so your call center guy told me to park my car on the roadside. somehow i managed the vehicle to drive till my house and now it is parked over there.10, inbetween there was an issue with the electronic fuel pump and was in the service center for a few days as well, Dear Sir, i am talking about a vehicle which have run only 27000Kms, half of the year your esteemed product is in the workshop, I am paying an EMI of 12000/-, whenever i want to go somewhere my vehicle will broke down, so i am forced to take a taxi for the same. a 1.5 year old vehicle have all kind of leakages in its body. breaks not working, tell me what is the point in keeping this vehicle with me. Now the saddest part is the Calicut service center is closing down, Vehicle Details:-Skoda Rapid (TMBBLANA7DG033968) Registration no is KL:57- G-6464 Engine number is CLN229562Purchased from, vision skoda, Calicut.Service Centre:- Vision Skoda, AreekadBeing a CEO of the company i humbly request you to take back this faulty vehicle and replace with a new one, i have suffered a lot with this particular car.i am looking forward for a positive replay Regards, Cris Thomas Panackal House Engapuzha.P.O Puduppady, Calicut-673586 ph[protected]
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Dear Cris,
Very sad to know that u have been thru all that u hve mentioned, Me too a skoda owner is facing problems with a vehicle which has run just 26k kms.The driver side master motor stopped working, above speed of 70kms when i apply breaks the whole steering column vibrates, uneven wear off of the front left tyres, now the latest being the coil indicator blinking. I took the car to the service station in EKM.The car is there since a week.The injectors have failed and needs to be replaced.Cost is 29, 000. What to say regarding a car which boasts of high quality.Very poorly built cars and poor customer service.Skoda is not at all bothered about the fact that now there are only two service centres in whole of kerala.i PAID 4000RS just to take the car to the service station. I am frustrated and irritated.Some how the guys at Marikar is keeping me updated about the status.
Dear Cris Thomas, Thanks for sharing your concern. We will get in touch with you shortly.
Hi Mr. blazerulez, Please share your contact details and vehicle registration number so that we can contact you soon.
Hi I've booked a Rapid 2015 1.5ambition + model at Marikar Cochin and was looking at all your troubles regarding the after-sales service quality. Could you confirm whether the problems were solved and whether skoda management responded satisfactorily?
Dear Cris Thomas, We are still awaiting your contact details. Please share the same so that we can quickly get in touch with you and help you resolve the problem.
Dear Mr. Thomas, As per our customer support team, we have been informed that your issue has been resolved. Hoping it is up to your satisfaction. Thank You. SKODA India.

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