[Resolved]  Skoda India — not solve my headlight problems past 2 years

Address:Madurai, Tamil Nadu

i bought new skoda rapid at oct2012, and i met an accident at Nov 2012, then sent my car to skoda gurudev madurai body shop.they do all the repairs. After that they intimate to take the car. Then i take the car at 8pm. Within 1km my car right side head light not properly focussed. Then i immediately taken back to the same bodyshop. They tried to adjust up to 30minits in front of me, no solution. Then sent me to waiter hall, after 5 mints they told your car is ready. In the NH road no problem, in rough roads the same problem is continued. Then i talk with the service engineer they told to show the vehicle in the near by service station. Next service, i told the problem to Mr suresesh in trichy service station. They replied that i solve the problem you don't worry. Again the same problem is continued. Then next service i asked to register the problem they discussed with the madurai body workshop, then nothing sir, i correct the problem you don't worry. 13.04.2014 i show the car again in the trichy gurudev motors. I tell all the problem. In front of me they open the bonnet they inspected, and they tolled your right side headlight reflector adjuster is already broken. So no way to adjust your head light . So, ask to the body workshop where you already replaced. I asking to the concern person nearly 7 times there is no reply. They don't give proper reply. I already replace that light in madurai body workshop, from that day to till now the same problem is going on. I need proper solution about that problem. Madurai body workshop and trichy suresh are cheated me about that my problem. I need good conditioned right side focusing in the head light, so replace with new one. Very difficult to drive the vehicle in night time.
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Mr. Balasubramanian, we apologize for the inconvenience. Please let us know your car registration number or contact details and our service representatives will get in touch with you. Regards, SKODA India.
Dear Mr. Balasubramanian, we are still awaiting your contact details. Please share the same so that we can quickly get in touch with you and help you resolve the problem. Regards, SKODA India

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