Skoda India — Poor after sale service of skoda

Address:Mumbai City, Maharashtra

Worst after sale service, wil make sure no friend of my ever buys a skoda car. Had brought a skoda rapid last year. It had a accident in October, not major, even the air bag didn't activate, bumped on the divider. It took the repair 3 months 9 days, and a bill of 2 Lakhs 40 thousand. Within a month, a car suddenly stopped after driving for 3 km. the car was towed to the service centre. Now the service station has estimated amount of 1 lakh for me. I don't know wat to do. It's their fault that they did not check the car properly. They say a part of engine burnt due to overheating, they accept they did not check the engine in previous repair. After the car being in the repair centre for 3 months how can they not take the responsibility. I went to the dealer where I bought the car, he said he wil come up with a solution and call back in 2 days, and never heard back from him( mr. Majid- andheri west autobahn mumbai). I am realy upset with skoda and wil make sure non of my friends ever buy skoda.no one has ever replied to the complaint. The service station autobahn goregaon has unqualified and unprofessional people and I never have never experienced such bad service . Rajendra Uniyal Mumbai [protected]
Was this information helpful?
No (0)
Yes (0)
Skoda India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Rajendra, we apologize for the inconvenience caused to you. Our service representatives will contact you soon. Regards, SKODA India
Dear Mr. Rajendra, We have resolved your issue. Hoping it is up to your satisfaction. Kindly contact us for any further assistance. Regards, SKODA India.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1236
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information