[Resolved] Skoda India — Poor vehicle mileage and no proper response from skoda and asking to further put money on new car. | |||
I have purchased Skoda Rapid (BR 1BY 7156) from Singh motors. We have complained about mileage issue to the service center and Skoda customer care. Car never gave a mileage more than 12 kmpl on highway and in city 8-9 kmpl. Where as diesel skoda is supposed to give more mileage. When we took car to customer care they said clutch plate and power steering needs to be changed for which we need to pay. Firstly they were no able to help us with the issue now again asking to put up more MONEY. Is Skoda so delicate that its clutch needs to be changed in 9000 kms. If it does need to be changed they should give warranty and mileage issue also needs to be dealt with not that finding new problems. Any ways we waited for a year and Skoda India did not give proper response. So now I want car to be replaced or money to be refunded. Its a hard-earned money and I didn't pay for such a defective product. If all Skoda car is so delicate then please refund My money and take tube car. There are many more good durable vehicles in market. Was this information helpful? | |||
Complaint marked as Resolved
Skoda India customer support has been notified about the posted complaint. Verified Support Jul 17, 2015 Skoda India Customer Care's response Dear Mr. Baibhav, apologies for the inconvenience. We have noted your concern. Our service representatives will connect with you soon. Regards, SKODA India.
Verified Support Aug 12, 2015 Skoda India Customer Care's response Dear Kumar, your queries have been addressed and hoping it is up to your satisfaction. Do contact us in case of any further assistance. Regards, SKODA India
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