[Resolved]  Skoda India — Sales fraud - dealer

Address:	Bangalore, Karnataka, 560013
Website:	www.skoda-auto.co.in/service/customer-care

I bought a Skoda-Rapid 1.6MPI Style Plus from Vinayaka Skoda, Sadashiv Nagar, Bangalore. The car was bought under the recent 2015 manufacture year scheme wherein the company was offering 3 years insurance at Rs.1 and 1 year extended warranty along with the 2 years normal warranty.

Below is the breakup of the amount that I had paid to the dealer -
Finance SBM - 9, 60, 000
Down Payment - 1, 75, 717
Registration - 6500 (Without Receipts)
Additional Accessories - 11730

Total Paid - Rs. 11, 53, 947

Besides the dealer acted very cheap while swiping credit card/debit card and charged an additional 2% for every credit card/debit card swipe and also had atleast 5 stickers saying 'Vinayaka Skoda' all around the car. I was pretty happy with the sales representative and Vinayaka Skoda as they delivered the car on the committed date.

It was a shock for me when I received my registration receipts and insurance documents. The things do not add up to what I have paid for the car.

Below is what I have on the registration and insurance documents.

On the Invoice :-

Car Ex-Showroom - 8, 87, 238
KA road Tax - 1, 37, 874
Insurance & extended warranty @ Rs.1
Additional Accessories - 11730

Total - 10, 36, 843

Bajaj Allianz has insured the vehicle for the first year not sure where is the insurance of the next 2 years @ vehicle IDV Rs.9, 16, 739. The amount which does not match the documented vehicle ex-showroom price quoted to me during purchase or does not match the Tax Invoice .

I called Skoda customer care and they wrote an email to 'Vinayaka Skoda' for which I have still not received any response. Its been almost 30 days after purchase and 20 days since I had called up customer care to complain. Neither have I received any response not have I received any warranty documents or the RC booklet.

The dealer has no explanation for the variance in the amount that I had paid which amounts to almost 1, 20, 000 rupees.

Way to Go SKODA !!!