[Resolved] Skoda India — Service and Availability of Items/Parts regarding | |||||
My Skoda Rapid (KL-11-AA-3511) had a breakdown on 30/09/2015. I did not get the vehicle till today. They (picacle Skoda, Kerala, Calicut) are saying that ECM is the problem part but skoda not yet confirmed that. That part has to come from Skoda and it will take more than 15 days(since I got extended warranty). Last year also they took more than one week to rectify my complaint(Still that complaint is present-not yet fully corrected). I want to know exactly what is happening, share all the communication details between You and the service center to me(devika.[protected]@gmail.com) and also arrange an alternate vehicle if you are taking more time because I am suffering a lot now. Hope you 'll take immediate action about this matter said above. Regards Devarajan.M Was this information helpful? | |||||
Complaint marked as Resolved
Skoda India customer support has been notified about the posted complaint. Verified Support Oct 09, 2015 Skoda India Customer Care's response Dear Devarajan, we apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, SKODA India.
Verified Support Nov 18, 2015 Skoda India Customer Care's response Dear Devarajan, we have resolved your concern. Do contact us in case of any further assistance. Regards, SKODA India
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1800 209 4646
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A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
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Please Note: There is a mistake happened in my above complaint.
Vehicle no is (KL-11-AN-3511), Skoda Rapid, Year of purchase = 18/Aug/2012.
Regards
Devarajan.M
m: [protected]
e: devika.[protected]@gmail.com