[Resolved]  Skoda India — Skoda laura car service

Address:Mumbai City, Maharashtra, 400070
Website:www.skoda-auto.co.in

I am highly disappointed with the pathetic behaviour of skoda kurla worship in mumbai wherein since 16th dec 2015 my car is in workshop for my steering lock basic service and wheel logo work.service advisor nitin first took two weeks to give estimate then he told 25k will be amount I gave go ahead yesterday he called that I should collect car but to my surprise wheel logo work was not done and when I asked steering lock status he said oh I will check then he reverted that it will take more than fifty days for the part but I should pay advance and I should take car now and should get it repaired later today I sent my driver to collect car kiran nitin supervisor said sorry car can't be open since key not working so post 16 days I am flg cheated no car and thirty k is estimate this is really shocking very slack attitude casual approach. Due this I will never recommend skod ato anyone in the past also after sales at sewri has been pathetic only money they snatch no ethics and accountability
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Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2016
Skoda India Customer Care's response
Dear Sir/Madam, kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India.
Verified Support
Jan 20, 2016
Skoda India Customer Care's response
Dear Sir/Madam, we are still awaiting your contact details. Please share the same so that we can quickly get in touch with you and help you resolve the problem. Regards, SKODA India.
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