[Resolved] Skoda India — Skoda Rapid - Sound and Shivering from steering

vinodjv

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I own a SKODA RAPID for last 2 years. Write from the beginning i am complaining about a TAK TAK sound and shivering comes from the steering column when it rides on an uneven road. There were no solution from SKODA till now and they are not even bothered to call back check whether issue is resolved or not, they just need the money from customer. Really repenting on my decision to buy SKODA

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Aug 14, 2020

Complaint marked as Resolved

Skoda India customer support has been notified about the posted complaint.

Jul 03, 2014

Updated by vinodjv there are no updates from SKODA for this, i have been calling the customer care but no results, pls help

Jul 21, 2014

Updated by vinodjv The car is in service centre for 20 days and it is still there. Dont know what to do. Service centre is saying the SKODA engineers need to come and check, dont know when those things will happen.

Would you be able to help in how to go about the consumer court process? In India the customer does not have any value once the product is sold. Need to take them to the court.