[Resolved]  Skoda India — Skoda Superb Gearbox Failure at 44500km only

Address:Chandigarh, Chandigarh

Dear Sirs, Please be advised, I own three Skoda cars; namely Octavia VRS, Skoda Laura and Skoda Superb. Superb being the most expensive of my cars has become useless to me now as the gear box has started making funny sounds, which seem to be increasing with every drive. The car has done only 44, 500 km and regularly serviced by Krishna Auto sales, Chandigarh. Details as below: Chassis No. TMBBED3T5BA301304 Eng No. CLJ002478 Manufactured 2011 Upon checkup at Krishna Auto sales I was told that such a problem has never occurred earlier. So various checks etc were carried out and ultimately I was informed that the gear box needs to be replaced. I was surprised, such an expensive car, sparingly and carefully driven by me has suddenly become useless. I feel that this failure is completely a manufacturing defect hence the gearbox should be replaced by the company free of cost and without causing further delays. Please advise. Thanks for your kind attention. Capt. K. S. Nijjer Mob: [protected], [protected]
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Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2015
Skoda India Customer Care's response
Dear Sir, we apologize for the inconvenience caused. We have noted your concern and will have our service representatives connect with you soon. Regards, SKODA India.
Verified Support
Jun 29, 2015
Skoda India Customer Care's response
Dear Sir, your concerns have been addressed. Hoping it is upto your satisfaction. Do let us know if you require any further assistance. Best Regards, SKODA India.
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